Staff Experience Designer, Design Systems

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

As a Staff Designer on the Design Systems Team at Venmo, you'll be a key contributor to the evolution and maintenance of our design system. You'll collaborate closely with a talented team of designers, engineers, and product managers to create a cohesive and exceptional user experience across all our products and platforms. Your passion for design systems, combined with a deep understanding of user-centered design principles and extensive experience with design systems, will be essential in driving consistency, efficiency, and innovation. You will also leverage AI-powered tools to accelerate design decisions, automate repetitive system tasks, and surface insights that keep our design system ahead of the curve.

Job Description:

Essential Responsibilities:

• Develop plans to enhance the user and customer experience across the digital and physical products and meet team performance
• Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise
• Lead some projects or programs within the product function and may coordinate activities of others
• Design process, product, and service improvements based on understanding of business needs and industry trends
• Determine methods and procedures on new assignments that may impact activities of others
• Analyze business trends to inform user experience strategies and initiatives.
• Collaborate with stakeholders to ensure user needs are prioritized in design processes.

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Design system contribution: Actively contribute to the design and development of UI components, patterns, and style guides, ensuring they are high-quality, accessible, and scalable.
  

• Documentation and guidelines: Create and maintain comprehensive documentation for the design system, ensuring it is clear, concise, and easily accessible to all stakeholders.
  

• Collaboration and feedback: Collaborate closely with designers and developers across product teams, providing guidance and feedback on design system implementation.
  

• User research and analysis: Conduct user research to understand the needs and challenges of our users, informing the evolution of the design system to meet those needs.
  

• Design reviews and critiques: Participate in design reviews and critiques, providing constructive feedback and ensuring adherence to design system principles.
  

• Staying current: Stay abreast of the latest design system trends, tools, and best practices, advocating for continuous improvement of our design system.
  

• AI-powered design workflows: Actively explore and integrate AI tools into design system workflows—including generative design, automated token management, component scaffolding, and AI-assisted documentation—to increase the speed, consistency, and scalability of the VDS.
  
  

Your qualifications

• Minium 5-8 years in a digital design role, with at least 1-2 years solely focused on design systems work.
  

• All candidates must submit a strong portfolio for consideration, demonstrating significant experience in designing and maintaining design systems for complex products and platforms. If there are password protected materials, please provide that as well.
  

• A deep understanding of user-centered design principles, interaction design, visual design, and accessibility standards.
  

• Proficiency in design tools such as Figma, and Adobe Creative Suite, with experience in design system documentation tools.
  

• Experience using AI tools to aid with design system use cases/problems.
  

• An excellent communication, interpersonal, and presentation skills, with the ability to effectively collaborate with other design system team members and cross-functional teams.
  

• A genuine passion for building and maintaining design systems, with a strong understanding of their value in driving consistency and efficiency.
  

• Great design taste and an eye for the details.

Subsidiary:

Venmo

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

New York City, New York | ($176,500.00 - $262,350.00 Annually)

Additional Location(s) | Pay Range:

San Jose, California | ($176,500.00 - $262,350.00 Annually)
Austin, Texas | ($160,500.00 - $238,700.00 Annually)


Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.