Data Center Server Operations Manager, Global Server Ops

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.

Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Responsibilities

• Support 24/7 Surge team operations in the Dulles International Airport (IAD) metro, with potential assignments in the following shifts: day, evening, overnight, or weekend shifts.
• Contribute to efforts and projects in the deployment, maintenance, and support of current and new data center infrastructure.
  
• Oversee the day-to-day management of teams within data center operations while working together to identify and resolve problems and create solutions for the global computing and network architecture.
  
• Hire, coach, and develop a team while achieving strategic business goals and ensuring data center-related priorities are consistent with company objectives.
• Demonstrate the ability to manage the implementation of projects within the team and drive a culture of safety at the site, while fostering a collaborative team environment.

Minimum qualifications:

• Bachelor's degree in a technical field or equivalent practical experience.
• 5 years of experience in computing infrastructure, networking, operating systems, or hardware.
  
• 2 years of experience managing technical teams, vendor or contract management and delivery.
  
• Experience in people management, career coaching, career development, and operations management.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Bachelor's degree in a technical field or equivalent practical experience.
• Experience managing technical teams, vendor or contract management and service delivery.
• Experience working in data center environments, including building and operating infrastructure, and network and compute architecture and lifecycle, and linux/unix system administration.
• Experience with initiating and executing initiatives in a global environment.
• Experience with data gathering, analysis and presentation skills.
  
• Track record of leading and improving environmental health and safety initiatives.

This role is not eligible for immigration sponsorship.