Communications Manager, Customer and Partner, AI Infrastructure

As a member of the Google Cloud Communications team, you will collaborate with other cross-functional teams to communicate with journalists and thought leaders, develop specific communications materials and devise thought leadership campaigns. You'll understand the power of Google’s Cloud products and tell the story of how we help our customers innovate. You'll engage in face-to-face meetings with internal executives and external opinion formers, and develop print and web-based materials supporting these campaigns.

Google’s AI infrastructure is the foundation that enables Gemini-powered breakthroughs across Google’s most iconic products and for our Cloud customers. We don't just power AI; we accelerate the delivery of helpful, planetary-scale experiences that are only possible because of the unique way our infrastructure has been developed.

In this role, you will be part of the team shaping the communications strategy for our AI infrastructure portfolio. You will be responsible for managing customer and partner relationships, maintaining connections with journalists and influencers, and developing written materials and campaigns. Additionally, you will create new programs to counter misinformation that interferes with our business and our ability to serve users. You will be involved in collaborating with executives across the organization, leveraging an understanding of the technologies and policies impacting the industry today.

We help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values and our approach to the big public policy issues of the day. You are quick-witted, entrepreneurial and intellectually curious. To succeed in this role, you are willing to try new things and can manage numerous projects with tight deadlines. Things happen quickly at Google, and to do great work, you need to be an enthusiastic team player who can work cross-functionally with partners across PR, Communications, Marketing, Product, and beyond.

Responsibilities

• Develop and manage a pipeline of partner announcements and proof points.
• Lead on major customer announcements, many of which require executive engagement.
• Act as the primary communications liaison for partner-led announcements.
• Contribute to the overall AI infrastructure communications program as needed, driving consistent messaging.
• Ensure Google Cloud’s value proposition is clearly represented in third-party press releases and events.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 7 years of experience in public relations, media relations, or communications within the technology sector.

Preferred qualifications:

• Experience working on customer and partner programs that require cross-functional collaboration, as well as interaction with other companies.
• Ability to quickly learn about various companies, and understand their relationship with Google.
• Ability to manage multiple projects and tight deadlines while crafting compelling narratives and building relationships with key stakeholders.
• Excellent written and verbal communication skills and project management capabilities.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Sunnyvale, CA, USA.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.