Design Program Manager, Creative Audio

The Creative Audio Organization is a centralized team that touches nearly every Meta product. With over 60 audio experts, we work across a wide-range of software and hardware, including phone, glasses, VR headsets and a mix of AR/MR experiences. Creative Audio is seeking a Design Program Manager to join our Wearables department. You will play a critical role in driving the success of audio and haptic UX by providing operational leadership, strategic guidance, and hands-on support to our sound & product designers. Partnering with the Wearables Manager, you will be responsible for seamless collaboration, effective communication, and efficient project execution across multiple lead stakeholders.

Responsibilities

• Lead audio design operations that directly contribute to the execution of a team's product roadmap
• Make design work happen with speed and quality by seeking clarity on goals and priorities
• Develop design program or operational product strategy under your own initiative; scopes and prioritizes resources/workload appropriately while identifying gaps and creating solutions/program plans
• Identify and deliver work in highly complex areas that have many dependencies, working with cross-functional stakeholders to get buy-in and feedback at the appropriate design stages
• Navigate complex product and design organization; understand interconnectedness of problems, features or products within larger systems
• Build scalable operational support frameworks for sound designers, including project planning, resource allocation, and risk management
• Maintain and improve effective communication channels to keep stakeholders informed of project progress, issues, and changes
• Drive cross-functional teams, including product design, engineering, and product management, to ensure alignment and successful project outcomes
• Develop workback schedules, sprint and resource plans to ensure projects are delivered on time and within budget
• Foster a culture of innovation, creativity, and continuous learning within Creative Audio
• Support hardware and software design prototyping efforts and testing
• Identify opportunities for process improvements and implement changes to increase efficiency and quality

Minimum Qualifications

• 10+ years of experience in design program management or a related UX Ops field
• Specific experience supporting audio, haptics, or voice design teams
• Proven track record of successfully managing complex design programs and projects
• Experience handling complexity and navigating ambiguity with teams on large scale 0 to 1 projects
• Experience leading feature launches
• Solid understanding of design principles, human-centered design methodologies, and design thinking
• Demonstrated communication, collaboration, and interpersonal skills
• Ability to work effectively in a fast-paced environment with multiple priorities and deadlines
• Experience using data to identify problems and communicate solutions
• Demonstrated experience problem-solving and utilizing analytical skills, with experience thinking critically and creatively
• Experience with design tools and software, such as Figma, Sketch, Adobe Creative Suite, etc
• Experience managing vendors and contractors Experience developing for Wearables devices
• Familiarity with AI design tools and industry
• Experience with UX Product Design, especially as it relates to audio UX
• Experience working alongside audio tools and software, such as Pro Tools, Nuendo, Logic, etc
• Knowledge of Agile development methodologies and design sprints
• Experience launching voice-first interaction features
• Understanding of DSP, audio synthesis, and digital audio concepts and formats
• Certification in design program management or a related field (e.g., PMP, Scrum Master)