Places New Store Opening (NSO) Program Manager

As an Global NSO program manager, you will be able to work independently, and as part of a larger cross-functional team, while demonstrating excellent interpersonal skills and ability to effectively interact and influence all levels in the organization. In this position you will drive multiple programs, and roll out global initiatives to our fleet in support of our retail stores.

Manage assigned programs from inception to completion, ensuring successful implementation in the fleet.
Drive functional and operational excellence of all programs by leading meetings with cross-functional teams, and delivering well-planned programs that effectively support our brand
Assess and analyze program opportunities to drive improvements and influence change from a process, cost, and quality perspective
Champion and develop collaborative relationships with corporate partners, field teams, and vendors globally to ensure delivery of the best possible experience for Apple Retail customers
Be persistent in accomplishing program objectives despite obstacles and setbacks

Proficient in Excel

Proficient in written and spoken English

7 years of project/program management experience

Significant experience supporting a large, geographically diverse global portfolio of high-value or high-complexity projects or program

Understand complex technical operations environments; maneuvers comfortably through complex policy, process, and people-related organizational dynamics

Self motivated with strong communication and presentation skills

Looks towards the broadest possible view of an issue and is able to provide a varied perspective on a variety of subjects

Ability to seamlessly drive decisions through consensus and to inspire change

Adaptable and open working style with ability to establish trust and credibility quickly with both field and corporate partners

Experienced in balancing multiple priorities, business partners and work streams across various geographies and business groups

Strong project/program management skills including establishing strategy, goals, execution and reporting

In Places, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple’s retail stores, workplaces, and workplace services. We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.

The Global NSO Programs team is involved with identifying, leading and implementing the processes and solutions as they relate to retail store programs, rollouts, and other fleet-wide initiatives. As a collaborative hub, the team translates business partner requests into comprehensive roadmaps that ensure flawless in-store execution.
We are seeking a collaborative professional with program / project management experience, to join our team as a Global NSO program manager. This candidate will play a critical part in implementing strategies, bringing teams together and creating processes that enable each program to come to life.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $137,900 and $207,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.