Senior Customer Engineer, Civilian, Google Public Sector

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Public Sector is committed to accelerating the digital transformation of Federal Civilian agencies by providing enterprise-grade solutions purpose-built for the government’s unique mission requirements. By leveraging Google’s global innovation and significant internal investments, we provide the specialized tools and dedicated expertise necessary to solve the issues facing today’s civil servants. Our team is focused on delivering secure, scalable technology that empowers agencies to better serve the American public, streamline operations, and modernize legacy infrastructure.

Responsibilities

• Build partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
• Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms in the federal government.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders in the Federal government space.
• Ability to travel up to 20% of the time.

Preferred qualifications:

• Experience with Generative Artificial Intelligence (Gen AI) use cases, or deploying custom AI applications.
• Experience in migrating applications and services to cloud platforms.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building out Greenfield territories.
• Ability to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.

Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.