Position Summary...
What you'll do...
Operations Manager - Service Shop (Transportation) Warranty
The Operations Manager – Service Shop (Warranty) oversees warranty operations within a transportation service environment, ensuring accurate claims processing, compliance with manufacturer policies, and efficient service delivery. This role coordinates between service teams, vendors, and manufacturers to maximize warranty recovery while maintaining high standards of quality, cost control, and customer satisfaction.
Location: This position will be fully onsite in Bentonville, AR
You’ll make an impact by… - Leading warranty operations through partnership, working directly with Equipment OEs and internal teams to establish best practices that improve recovery, compliance, and asset reliability
- Enabling and empowering field associates by developing standard work, training, and clear warranty guidance that integrates seamlessly into shop operations
- Owning warranty schedules and execution, ensuring coverage is understood, applied consistently, and supported across service locations
- Identifying opportunities and drive corrective actions using warranty data, field feedback, and root‑cause analysis to reduce repeat failures and improve outcomes
You’ll sweep us off our feet if… - You have 1 – 3 years of supervisory experience
- You have previous experience in the trucking and/or heavy machinery industry
- You have previous warranty experience
- You are proficient in AI and CoPilot
- You consider yourself to be coachable and have positive energy
Minimum Qualifications: Bachelor's Degree in Business or related field and 1 year experience supervising employees in heavy duty truck and trailer or equivalent maintenance experience OR Associate's Degree in Business or related field and 2 years experience supervising employees in heavy duty truck and trailer or equivalent maintenance experience OR 2 years experience as a Walmart Refurb/Service Shop Area Manager OR Diesel, automotive or heavy equipment maintenance technical certifications (e.g.
ASE, Air Conditioning,
DOT Brake,
DOT Preventative Maintenance); and 2 years supervising employees in heavy duty truck and trailer or equivalent maintenance experience
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing belonging styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in belonging, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.
If you are ready to take on this exciting challenge and join a team of talented and motivated professionals, apply now!
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see
One.Walmart.
The annual salary range for this position is $104,000.00 - $156,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Bachelor's Degree in Business or related field and 1 year experience supervising employees in heavy duty truck and trailer or equivalent maintenance experience OR Associate's Degree in Business or related field and 2 years experience supervising employees in heavy duty truck and trailer or equivalent maintenance experience OR 2 years experience as a Walmart Refurb/Service Shop Area Manager OR Diesel, automotive or heavy equipment maintenance technical certifications (e.g.
ASE, Air Conditioning,
DOT Brake,
DOT Preventative Maintenance); and 2 years supervising employees in heavy duty truck and trailer or equivalent maintenance experience
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
General Maintenance, Supervising Associates, Transportation
Bachelors: Business
ASE Certification - Certification
Primary Location...
5803 SW REGIONAL AIRPORT BLVD, BENTONVILLE, AR 72712-0635, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.