at Apple
Location
San Diego, United States of America
Compensation
$135k–$246k USD
Type
full time
Posted
1 months ago
Market range · company + function + seniority
p25 · target · p75 · n=42
Posted $246k · below the band
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Unlike traditional QA teams focused on functional validation of specific apps or features, the User Experience Quality team takes a fundamentally different approach—assessing the function and feel of end-to-end use cases that matter most in our customers' daily lives.
This role requires a technical leader who can pioneer AI-driven automation frameworks that assess the holistic experience of using Apple products—capturing not just what works, but what feels right. You'll build intelligent systems that complement and extend our expert manual testers, transforming their insights into scalable, repeatable quality signals, delivering a continuous pulse of user experience quality that directly influences executive decisions on product readiness, strategic priorities, and future quality investments.
Design and develop AI-driven automation frameworks that evaluate end-to-end user experiences across Apple platforms, capturing both functional correctness and experiential quality
Architect and maintain scalable test infrastructure that delivers continuous quality signals to provide real-time insights on software readiness
Partner with manual UX testers to translate their expertise into automated test scenarios, as well as define and track metrics that quantify user experience quality across key use cases
Evaluate and integrate emerging technologies—including machine learning models, computer vision, and robotics—to continuously expand automation coverage and fidelity
B.S. in Computer Science or 3-5+ years of equivalent automation experience with strong proficiency in modern scripting or compiled languages such as Python, Java, or Swift
Track record of driving development and deployment of testing tools and infrastructure at scale, with knowledge of the software development lifecycle and SQA methodologies
Ability to write, maintain, and execute comprehensive automation test plans, plus familiarity with Continuous Integration tools (e.g., Jenkins) and version control systems (e.g., GitHub)
Ability to analyze test failures, triage issues, and prioritize bugs based on severity of user impact
Proficiency with Apple operating systems, including iOS, macOS, tvOS, visionOS, and watchOS
Experience with AI-driven testing approaches or intelligent automation
Experience with robotics-driven testing approaches
Proficiency in Xcode, XCTest, and XCUIAutomation
Skill in manual software testing, with a focus on UI and UX
Experience with data analytics, telemetry systems, and presenting technical insights to diverse audiences
Apple is where individual creativities gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Imagine what you could do here!
The System-Wide Quality organization is seeking an exceptional software quality automation engineer to join the User Experience Quality team—a unique testing team that simulates real-world customer usage across Apple products to ensure we ship software that truly delights. In this role, you'll have the opportunity to drive the execution of our automation strategy for User Experience Quality as part of a multi-year evolution from periodic manual test passes to a comprehensive, continuous view of software quality at scale.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
Learn about reasonable accommodations for job applicants
Apple accepts applications to this posting on an ongoing basis.
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