Manager, Provider Education and Engagement Programs-- Transcatheter Heart Valve

Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. Your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care.

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

The primary objective of the Manager, Provider Education and Engagement Programs - THV is to execute Transcatheter Heart Valve’s (THV’s) vision to ensure the availability of TAVR to all patients that are in need and meet the requirements for treatment through healthcare provider education and engagement.

The Manager, Provider Education and Engagement Programs - THV will support the Provider Engagement and Strategic Sales Programs Team, with an emphasis on healthcare provider educational courses, resources, tools and engagement platforms. This role will provide expertise in execution of programs to drive adoption of TAVR and the betterment of patient care. 

How you'll make an impact:

• Executing educational offerings in collaboration with the team to meet the evolving landscape of structural heart care.

• Engaging with Key Opinion Leaders and leadership to discuss market opportunities.

• Develop and update educational content based on clinical evidence, FDA approvals, and market trends.

• Create training materials tailored to specific audiences, ensuring alignment with clinical data, industry trends, and regulatory requirements.

• Design and update training presentations and documents through Power Point and other platforms.

• Partner with internal teams (marketing, brand, communications, training, medical affairs, IT) and external advisors to align messaging and strategy.

• Engage SMEs to drive strategic collaboration and communication nationwide.

• Engage with field teams and leadership to educate on existing programs

• Collaborate across functions to support a wide variety of digital and live programs across the United States field team.

• Able to share key responsibilities and collaborate with team members

• Ability to drive the successful execution of a broader provider engagement strategy within a highly functional team environment  

• Demonstrates commitment to shared responsibility and collective accountability within the team

• Execute and assist in managing Provider Engagement Training Programs

• Expertise and high utilization of Cvent, Salesforce, Excel, polling platforms, and Microsoft Office

• Ensure accurate documentation and enforce Edwards compliance standards

• Drive content through legal and regulatory approval processes.

• Lead corporate initiatives and process improvements that deliver organizational value.

• Investigate and implement automation tools to streamline program execution.

• Analyze program performance and market trends to inform strategy and program design.

• Maintain current knowledge of severe aortic stenosis, transcatheter aortic valve replacement, and relevant clinical data.

• Manage program-related budgets and payments.

• Communicate complex information with clarity and diplomacy across internal and external stakeholders.

• Execute and assist in managing Provider Engagement Training Programs.

• Ensure accurate documentation and enforce Edwards compliance standards.

• Drive content through legal and regulatory approval processes.

• Lead corporate initiatives and process improvements that deliver organizational value.

What you'll need (Required):

• Bachelor's degree in related field with 8 years of previous experience required or equivalent work experience based on Edwards criteria.

• A willingness to travel up to 60% (includes car, air, overnight).

What else we look for (Preferred):

• Expertise and high utilization of Cvent, Salesforce, Excel, polling platforms, and Microsoft Office.

• Investigate and implement automation tools to streamline program execution.

• Analyze program performance and market trends to inform strategy and program design.

• Maintain current knowledge of severe aortic stenosis, transcatheter aortic valve replacement, and relevant clinical data.

• Manage program-related budgets and payments.

• Communicate complex information with clarity and diplomacy across internal and external stakeholders.

• Cardiovascular experience preferred