Process Transformation Lead

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Job Description

Reporting to the Head of E2E Process Reengineering, the Business Processes Transformation Lead works with
cross-functional teams across Takeda to analyze, design, implement, and monitor process improvements in key
enterprise processes.
This role brings a human-centered service design, systems thinking, and innovation ecosystem lens to simplify
experiences, modernize processes, improve outcomes, and connect grassroots innovation, continuous
improvement, and crowdsourced ideas to the delivery of critical transformation priorities

ACCOUNTABILITIES
Process Analysis and Improvement (30%)

• Lead the identification, planning, and implementation of business process transformation opportunities.
• Analyze existing business processes to identify inefficiencies, bottlenecks and areas for improvement(including automation opportunities).
• Enable process redesign, operating model improvements, and clear roadmaps, governance, and success metrics across complex workflows.
• Utilize process mapping, redesign and agentic business process design techniques to improve process performance, agility and efficiency,
• Apply structured methodologies such as Lean, Six Sigma, design thinking, service design, systems thinking and process reengineering to improve performance, quality, and user experience.
• Drive improvements that reduce costs, defects, and rework while enhancing product and service quality.
• Improvement opportunities are expected to be disruptive and transformative.

Collaboration with Cross-functional Teams (20%)

• Lead and facilitate collaborative cross-functional teams to design and implement process changes that enhance operational efficiency.
• Partner across business, operations, digital, design, data, and technology teams to simplify, standardize, digitize, and scale priority processes.

Stakeholder Engagement (20%)

• Work closely with stakeholders to align objectives, mobilize and secure resources for and process-reengineering efforts, gather feedback, address concerns and remove barriers.
• Lead workshops and stakeholder engagement to build alignment, clarify requirements, and support adoption of new ways of working.

Performance Monitoring and Adjustment (20%)

• Monitor the performance of implemented processes and make adjustments as necessary to achieve desired outcomes, in full collaboration with the Governance team.
• Define product strategy and data needs in collaboration with product manager for the E2E process. Reengineering toolkit to enable the enterprise with a sustainable process intelligence capability.

Continuous Improvement Promotion (10%)

• Share best practices and promote continuous improvement across the organization
• Leverage grassroots innovation and idea crowdsourcing to connect local continuous improvement practices to enterprise transformation priorities.
• Guide and mentor teams in process transformation and quality enhancement initiatives.
• Provide expert guidance and leadership in complex process improvement situations

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: 

• Bachelor's degree in business, design, engineering, operations, organizational development, or a related field; advanced degree preferred.
• Experience leading enterprise or cross-functional transformation, process improvement, or operating model redesign initiatives.
• Strong knowledge of process improvement methods, including Six Sigma, Lean, Design Thinking, and structured problem-solving.
• ABPMP Recognized certification in Business Process Management; CBPP, CBPL or similar and deep familiarity with process mapping and modeling tools ( e.g .,Signavio, Bizagi).
• Strong analytical skills and ability to interpret data using data visualisation tools.
• Experience enabling transformation through digital, data, automation, analytics, or AI is preferred.
• Experience applying human-centered design, service design, journey mapping, and service blueprinting to improve processes and experiences.
• Expertise in change management, offering strategic guidance and leadership during transformation efforts.
• Excellent problem-solving skills with a focus on developing innovative solutions.
• Ability to work effectively in cross-functional teams and drive process enhancements.
• Strong leadership, business knowledge, organizational, and project management skills.
• Self-starter with the ability to produce measurable success.
• Demonstrated teaching and coaching skills.

Desired:

• Scrum Agile methodologies (or similar) for iterative improvement and adaptability

• Familiarity with Design Thinking approaches and experience with human centric design.
• Project management courses and certifications like CAPM (Certified associate in project management)or PMP.

• Experience embedding continuous improvement, innovation practices, or idea generation mechanisms
into transformation efforts is a plus.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. 

For Location:

Cambridge, MA

U.S. Base Salary Range:

$137,000.00 - $215,270.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. 

U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. 

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Cambridge, MA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.