Area Business Manager

Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. Your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care.

This is an exciting opportunity for an experienced Sales Enablement professional to join a team that is boldly designing transcatheter mitral and tricuspid therapies from the ground up. TMTT is dedicated to solving the complex challenges of mitral and tricuspid disease in order to transform treatment and significantly improve patients’ lives.

As part of the Transcatheter Mitral and Tricuspid Therapies Sales Enablement team, this role supports our growing national field sales team, as well as the broader TMTT organization.  Serving as the area operations business manager, you will partner closely with the Area Vice President of Sales to drive commercial success.  You will leverage key business metrics, pricing, sales, and market trends (and much more) to partner with our sales organization and cross-functionally in improving patient access to lifesaving technologies. We need your strategic mindset, exceptional talents, and creativity to scale the insights and solutions we deliver to the broader business. You will also strategically analyze operational and market data and provide insights and solutions to senior leadership decision making.

How you will make an impact:

Serve as the operations business manager for the East region 

•    Partner closely with Area Sales leadership as a trusted liaison, contributing to business reviews, strategic planning, operational efficiency and other key initiatives

•    Apply deep expertise in Area business trends, pricing, rebates and contracts to deliver actionable analyses and insights through comprehensive workups and rigorous account due diligence

•    Generate strategic insights for management decisions via ad hoc analyses, reporting and scenario modeling•    Consolidate and transform complex data and analyses into compelling presentations that communicate results, recommendations, and insights to management

•    Own Sales Enablement platforms, leading systems onboarding, technical troubleshooting and cross-functional partnership to ensure seamless operations

Lead strategic sales enablement initiatives that deliver measurable business outcomes through cross-functional collaboration with key partners such as Marketing, Sales Operations, Sales Training, Physician Training, and IT. Examples include:

•    Deploy and optimize customer segmentation models, ensuring alignment of business resources to high-value opportunities

•    Drive utilization and effectiveness of cross-functional customer-facing programs by improving visibility, assessing impact and refining strategies in partnership with key stakeholders

•    Design, deliver and train on customer-facing and internal sales tools that enhance decision-making and accelerate business growth

What you'll need (required):
•   Bachelor's Degree in in related field, 10 years years experience of previous related experience or equivalent work experience based on Edwards criteria and
•   Experience in architecting, developing and deploying business intelligence, analytics and reporting solutions to internal and external stakeholders or equivalent work experience based on Edwards criteria

What else we look for (preferred)

• Master’s Degree or equivalent with 7+ years of related experience working in Sales, Marketing or Sales Operations in the medical device, healthcare or cardiovascular space
• Experience interfacing and influencing stakeholders in complex organizations with multiple BUs and global cross-functional groups including the ability to gain resolutions and build consensus with key stakeholders in challenging situations

• Experience working within healthcare or equivalent work experience based on Edwards criteria Preferred
• Proven successful project management skills
• Proven expertise in Microsoft Office Suite, business intelligence and analytics tools (e.g., Tableau, Python) required
• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Recognized as an expert in own area with specialized depth and breadth of expertise within area of work in the organization
• Expert understanding of quantitative methodologies, techniques and tools to develop best in class analytic solutions
• Understanding of industry trends as it relates to sales and marketing optimization and data analytics
• Strict attention to detail
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Ability to manage competing priorities in a fast paced environment
• Interacts with team members and peer managers, normally involving matters between cross-functional teams and the company; often leads a cooperative effort among members of a project team
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.