Software Engineer iCloud - Apple Services Engineering

Our team is in charge of maintaining and enhancing several business-critical internal applications that drive key organizational functions. These applications play a pivotal role in Apple Care offering extraordinary support to our customers and automating critical processes such as sending emails to billions of users and delivering iCloud feature experiences for all devices in our retail stores worldwide. We know our applications are great, but we also believe we can make them even better. We need your engineering skills as well as your product ideas to define and build the next generation of services that will further elevate our customer experience.

You will get to collaborate with many cross-functional teams across Apple; therefore, good communication and relationship-building skills are essential to your success. Having an inquisitive mind and asking questions will help you not only achieve immediate results but also inspire new ideas for your next killer feature.

At Apple Service Engineering, we're very invested in your personal growth. We will work with you to define your career goals and help you get closer to them with mentorship, training, and education.

4+ years experience in developing and maintaining high-performance, scalable backend systems using Java, with a strong understanding of design patterns and data structures.

Experience with designing and implementing efficient APIs and micro-services.

Experience with relational databases like Oracle, PostgreSQL, and NoSQL databases like Cassandra for efficient data storage and retrieval.

Expertise in building robust, high-performance, responsive, and accessible user interfaces with a focus on usability and cross-platform compatibility.

Proficient in TypeScript and ES6, with expertise in modern JavaScript frameworks such as ReactJS, AngularJS, and VueJS.

Proficient in applying best practices for clean, maintainable code.

Strong written and verbal communication skills to collaborate optimally with cross-functional teams.

Excellent analytical and problem-solving abilities with strong attention to detail.

Willingness to learn new technologies and comfortable with working in a fast-paced and dynamic environment.

BS or MS or Ph.d in Computer Science or equivalent industry experience

There are job opportunities, and then there are career-defining moments. This might be yours.

The iCloud Tools Engineering team is crucial to delivering a seamless Apple experience, empowering AppleCare to provide premier support for iCloud services and key iOS/macOS features. Here, you'll build tools that enhance customer service, take on exciting challenges like platform modernization, and develop intelligent features leveraging Gen AI. You'll work with cutting-edge technologies available only at Apple. We’d love to hear from you!

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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Apple accepts applications to this posting on an ongoing basis.