Pre-Sales Engineer

 

At Ubiquiti, pre-sales engineering is not a support function—it’s a strategic lever. You’ll work at the intersection of customers, partners, and product, helping define how modern IT infrastructure is designed, deployed, and scaled.

The Role

We’re looking for a Pre-Sales Engineer who thrives in ambiguity, thinks in systems, and enjoys turning complex, real-world problems into simple, scalable solutions. You’ll work across Ubiquiti’s expanding ecosystem—including routing, switching, security, SD-WAN, cameras, and access control—partnering with enterprise customers, MSPs, and internal teams to design architectures and influence product direction. This is not a traditional, script-driven sales engineering role. You’ll be expected to operate with autonomy, challenge assumptions, and contribute to how UniFi evolves—not just how it’s sold.

What You'll Do

• Own problem discovery and design scalable solutions across networking and physical security, even when requirements are unclear
• Create presentations, demos, and training content that translate complex systems into clear, compelling narratives
• Translate customer and partner needs into structured, actionable feedback that informs product direction
• Scale the Partner Program by onboarding new MSPs/SIs and growing existing partners through repeatable, high-quality deployments
• Support both inbound opportunities and proactive outbound engagement with high-potential customers and partners
• Build and maintain lab environments to test, validate, and refine real-world solutions

What We’re Looking For

• Experience with Routing, Switching, and SD-WAN is strongly preferred.
• Embraces AI and LLMs to scale learning, problem-solving, and creative output efficiently
• Clear communicator who can translate complex technical concepts for both technical and executive audiences
• Strategic and systems-oriented thinker who can connect individual problems to broader patterns and solutions
• Comfortable operating in fast-paced, ambiguous environments while engaging with a high volume of customers and partners
• Up to 10% travel required for trade shows, events, and on-site projects

Benefits

• Latest Ubiquiti gear to build and maintain a home lab
• Fully paid, high-coverage medical, dental, and vision insurance
• Opportunity to directly influence products used by millions worldwide
• Flexible, hybrid work environment

Salary Range: $100,000 - $150,000