at Medtronic
Location
Kansas City, Missouri, United States of America
Posted
5 days ago
Market range · company + function + seniority
p25 · target · p75 · n=182
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Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
The Endoscopy Clinical Specialist (CS) will be responsible for the implementation and training of Medtronic’s Endoscopy Solutions customers and potential customers on clinical indications and applications of the Bravo pH Monitoring System, the ManoScan Manometry and pH-Impedance systems, the SmartPill System, and any other products that may be developed, sold or promoted by Medtronic Endoscopy Solutions.
You will serve as the clinical product expert responsible for developing greater customer depth in both product and clinical understanding across Medtronic Endoscopy Solutions full product portfolio.
Your day-to-day activities will include: product demonstration to physicians and nurses on how to perform all procedures related Medtronic Endoscopy Solutions offerings; handling product installations, and; continuously developing greater depth of knowledge on Medtronic Endoscopy Solutions offerings, in order to serve as the clinical experts for the company, and to be able to convey this information in an effective manner to help support optimal utilization of the full product portfolio by the widest range of healthcare providers possible.
You will also provide product demonstration and clinical education to targeted accounts through 1:1 and group interactions to increase customers’ understanding and proficiency of Medtronic Endoscopy Solutions product line. Lead post-sales activities, including implementation, product education, in-servicing, and ongoing support for Medtronic Endoscopy Solutions applications.
This CS is based in Kansas City and will travel at least 75% of the time, including frequent overnights and weekends. The geography includes Kansas, Missouri, Minnesota, Nebraska, Iowa, the Dakotas, Western Wisconsin, etc.
Responsibilities include:
Demonstrate solid understanding of the clinical application of all products. Apply product and clinical knowledge to troubleshoot and problem solve
Manage regional accounts to drive utilization of all reflux and manometry products within the assigned region
Support regional sales strategy; working with regional sales team to achieve business plans and drive utilization of the reflux and manometry products
Support regional sales team efforts in lead generation and pre-sale clinical evaluations and demonstrations of reflux and manometry products to demonstrate clinical value
Work with inside sales to bring awareness and sale service contracts/plans to new and existing customers
Conducting/supporting local, regional and national educational courses targeted to physicians, nurses and medical personnel
Provide support to key decision makers and clinicians throughout the assigned region
Support the PACE department by conducting educational courses at national and regional levels for physicians, GI fellows and nurses; provide feedback on opportunities to improve course content
Collaborate and share best practices and other key insights with other CSs to help support them and their regions, and maximize the entire team’s effectiveness and efficiency
Support Marketing and Sales by appropriately communicating customer feedback, field product performance and competitive intelligence, as required
Support Commercial Excellence Department when needed by participating in and conducting product training, as needed for the existing sales force and newly hired Account Managers to develop their proficiency with Medtronic GI Solutions product lines, and to ensure they are fully equipped to successfully drive their business
Support and train newly hired CS team members
Through Sales Force. Com (SFDC) update account information regarding installation, in-service and training records, as per corporate guidelines and established standard operating procedures
Collaborate and work closely with other team members including Sales, Sales Training, Marketing, PACE, Technical Support, and Customer Service
Other duties as assigned by Director to support the team
Ability to travel overnight to client facilities by auto or aircraft 75% of the time
Must Have: Minimum Requirements
Bachelors degree required
Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience
Nice to Have
Prior adult education and training experience; in the Gastroenterology-related field is desired
Demonstrated ability to articulate highly technical information to a diverse audience
Demonstrated success in working in a team setting and matrix managed environment
Excellent interpersonal, written and verbal communication skills with individuals at all levels in business
Strong organization and time management skills
Ability to troubleshoot basic technical issues that may occur with any of Medtronic GI Solutions full suite of products
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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