Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing,
Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a
Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Crossix is positioned at the center of big data, innovative technology, media, and life sciences. Our mission is to empower life sciences companies with the data and insights they need to drive DTC and HCP marketing effectiveness and, ultimately, better patient outcomes. As part of Veeva, the Crossix team offers the agility of a high-growth team with the stability of a global leader.
We are looking for an experienced analyst to join our Client Analytics Services team. As a Senior Associate, you will be the bridge between our industry-specific product and our customer’s strategic goals. You’ll act as a strategic partner to major agencies and brands, ensuring every delivery provides clear, actionable value with speed.
What You'll Do
Drive Execution: Manage the day-to-day flow of customer success, from initial post-sale setup through the renewal cycle
Lead Customer Meetings: Serve as a reliable point of contact for agency and customer teams, comfortably leading meetings and presenting findings independently
Data Storytelling: Leverage the Crossix Measurement Suite to interpret data and build clear, actionable narratives that inform marketing decisions and highlight product value
Project Management: Oversee delivery timelines and milestones, providing clear feedback to internal teams to ensure high-quality, on-time deliveries
Collaborative Problem Solving: Use critical thinking and cross-functional collaboration to troubleshoot complex results and answer the customer’s core business questions
Requirements
Experience: 3+ years in an analytical and customer-facing role
Customer Skills: Proven ability to support customer relationships and communicate with external partners
Data Comfort: Experience working with data and navigating problems using data
Analytical Mindset: Strong critical thinking skills and the ability to troubleshoot complex results
Detail Oriented: Exceptional organizational skills and rigorous attention to detail
Travel: Willingness to travel to key customer meetings
Nice to Have
Experience in Life Sciences
Marketing analytics experience
Direct experience with the Crossix Measurement Suite
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $95,000 - $120,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.