Director Business Process Quality

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Business Process Quality

Job Category:

People Leader

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Malvern, Pennsylvania, United States of America, Raritan, New Jersey, United States of America, Spring House, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson is currently recruiting a Director Business Process Quality. This position can be located at Raritan or Titusville, NJ, Horsham, Malvern or Springhouse, PA, Beerse Belgium, Cork Ireland or Schaffhausen Switzerland.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
North America- Requisition #R-074192
EMEA– Requisition# R-076326

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Position Summary:

The Director, Transcend will play a critical leadership role within the IM Transcend initiative, a multi-year global business transformation program focused on modernizing end-to-end Supply Chain digital capabilities. This role will support the execution of complex global programs by driving operational excellence, program governance, and cross-functional alignment across key business areas.

As a key representative of Supply Chain Quality organization, the Director will ensure that quality perspectives, requirements, and compliance standards are fully integrated into the Transcend program’s strategy and execution. This includes partnering with stakeholders across Supply Chain, Commercial, Finance, Technology, and Quality to embed quality systems and risk-based decision-making into all phases of the transformation.

The Director will be responsible for implementing and scaling the program operating model, supporting deployment execution, and leading central workstreams that enable transformation across processes, technology, and data. This role requires strong collaboration with program leads and stakeholders to ensure consistent delivery, risk management, and resource optimization, while also advocating for the unique needs and priorities of Supply Chain Quality function, including Advanced Therapy Quality, Biotherapeutics Quality, Synthetics Quality, and External Quality.

Major Duties & Responsibilities 

Program Operating Model Implementation (20%)
Support the establishment and rollout of standardized program methodologies, tools, templates, and governance structures across deployments.

Integrated Planning & Execution Support (20%)
Collaborate with program leads to develop and maintain integrated project plans, schedules, and deliverables across functional domains.

Program Health Monitoring (20%)

Track and report on program milestones, financials, and resource utilization. Identify risks and recommend mitigation strategies.

Cross-Program Coordination (10%)
Manage interdependencies and conflicts across workstreams. Facilitate cadence and controls to ensure alignment and timely issue resolution

Workstream Leadership (10%)
Lead or co-lead central workstreams such as functional deep dives for Quality processes. Drive consistency and leverage best practices across deployments.

Stakeholder Engagement (10%)

Prepare and deliver program updates and presentations for senior stakeholders. Ensure transparency and alignment on program status and priorities

Quality Strategy Support  (10%)
Contribute to the development and execution of the Quality Management Strategy for the Transcend Program. Ensure compliance with GxP and validation requirements.

Qualifications:

Education:

A minimum of a Bachelors or equivalent University degree is required. Masters or advanced degree preferred.

Required:

• A minimum of 10-12 years relevant work experience in the pharmaceutical industry
• Experience managing large-scale, complex projects at process, platform, and execution levels
• Supply Chain Quality experience with Quality processes
• Familiarity with Quality Management Systems (QMS) and related platforms
• Demonstrated leadership and interpersonal skills:
  • Ability to engage and influence senior stakeholders
  • Strong relationship-building and networking capabilities
  • Change leadership in matrixed environments
  • Inclusive leadership and ability to embrace generational diversity
• Excellent written and verbal communication skills

Preferred:

• Experience working with external alliances or strategic partnerships
• Inclusive leadership and ability to embrace generational diversity
• Business acumen and strategic thinking
• Understanding of digital transformation and data science trends
• Strong understanding of GxP and Computerized System Validation requirements

Other:

• This position may require up to 15% domestic & international travel.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

 

 

Preferred Skills:

 

 

The anticipated base pay range for this position is :

$150,000.00 - $258,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).



This position is eligible to participate in the Company’s long-term incentive program.



Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year