Ever wonder how millions of packages move seamlessly across borders and into the hands of Amazon customers? Amazon Global Logistics (AGL) North America Destination Operations is the engine behind it — overseeing operations across 17 Sort Centers and 51 Fulfillment Centers connected to 40+ carrier hubs nationwide and abroad. We're looking for a Supply Chain Manager with a Network Capacity background to join this high-impact team and help us push the boundaries of speed, accuracy, and efficiency.
You'll collaborate cross-functionally with Business, Operations, Supply Chain, Retail, Finance, and other teams to identify opportunities, build scalable systems, and support automation efforts. If you thrive in fast-paced, ambiguous environments and want to shape the future of global logistics at one of the world's most customer-centric companies, this is your opportunity.
Key job responsibilities
- Support strategic initiatives related to network capacity within Amazon's various business units, working within established processes.
- Contribute to optimizing and managing the flow of goods, information, or services within the supply chain network.
- Assist in balancing supply and demand, and support efforts to assess and improve the efficiency of distribution networks, warehouses, or logistics operations.
- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.
- Support the definition of metrics and contribute to program management mechanisms and process improvements to inform decision-making in network capacity situations.
- Collaborate with
cross-functional partners as directed, supporting alignment and facilitating progress toward shared network capacity goals.
- Contribute to project workstreams related to network capacity, supporting continuous improvement and adherence to
lean philosophy at scale.
- Assist in managing a portfolio of
cross-functional programs related to network capacity, contributing to performance improvement and efficiency in project delivery.
- Identify operational gaps and escalate recommendations to leadership, with a focus on logistics strategy and transportation optimization.
- Monitor key network capacity metrics and support efforts to ensure the smooth flow of goods or services through the supply chain network.
A day in the life
Join Amazon's dynamic North America Destination Operations team as a Supply Chain Manager I, where you'll play an important supporting role in optimizing our global logistics network. In this position, you'll help facilitate information flow between various stakeholders, assist in resolving potential issues affecting lead times and delivery accuracy, and contribute to
real-time decisions that impact Amazon's supply chain efficiency. This exciting opportunity allows you to develop your expertise in transportation and logistics while contributing to innovation and excellence under the guidance of experienced supply chain leaders.
About the team
The North America Destination Operations team is at the heart of Amazon's logistics network, managing daily freight movements into ports and fulfillment centers across Canada and Mexico. We're a fast-paced, high-growth area focused on continuous improvement and innovation. Our team values data-driven decision-making, exceptional communication, and the ability to thrive in a dynamic environment. By joining us, you'll be part of a group that's shaping the future of global logistics and contributing to Amazon's mission of being Earth's most customer-centric company.
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- 2+ years of supply chain experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Knowledge of
SQL- Experience managing external vendors, distributors, partners or logistics providers
- Master's degree or equivalent
- Experience in MS Access and
SQL- Experience in requirement gathering and ability to write clear and detailed requirement document
- 3+ years of supply chain experience
- Experience managing
cross-functional projects and initiatives
- Knowledge of process improvement, ideally including
Lean, Kaizen and
Six SigmaAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
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