Senior Director, Business Operations Strategic Data Analytics

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Senior Director, Business Operations Strategic Data Analytics will serve as a critical thought partner and strategic leader within our Global Development Operations (GDO) organization. This role will define and drive the analytical vision that underpins strategic planning, organizational effectiveness, and executive decision-making across GDO. The Senior Director will lead cross-functional collaboration with senior and executive leadership, translating complex data into clear, compelling insights that shape organizational strategy and accelerate operational performance.

The ideal candidate brings deep analytical expertise, executive presence, and a proven ability to build and sustain data-driven cultures within large, matrixed pharmaceutical organizations. This leader combines intellectual rigor with strategic business acumen — equally comfortable presenting to the C-suite and diving deep into complex datasets. Exceptional storytelling, the ability to drive change at scale, and a track record of leading high-impact initiatives are essential to success in this role.

This role also has the potential to be based in Boudry, Switzerland.

Key Responsibilities

• Define and lead the end-to-end analytics strategy for GDO, establishing frameworks for problem definition, data sourcing, insight generation, and executive storytelling that drive organizational clarity and strategic alignment.

• Champion advanced data analytics capabilities across the organization, setting the standard for business intelligence, decision-support infrastructure, and data-driven performance management.

• Lead cross-functional strategic initiatives, partnering directly with senior and executive leaders to translate organizational goals into measurable outcomes, KPIs, and performance accountability frameworks.

• Drive executive-level communication through sophisticated storytelling and narrative design, distilling complex analytical findings into clear strategic recommendations for C-suite and board-level audiences.

• Own budgeting and financial forecasting for key functional areas within GDO, providing executive leadership with forward-looking financial intelligence and ensuring consistent attainment of financial targets.

• Architect and lead operational efficiency and work elimination strategies, identifying structural opportunities to optimize how GDO operates at scale.

• Set the standard for strategic communication, institutionalizing best-practice frameworks (e.g., Pyramid Principle, Smart Brevity) across the organization to elevate how teams communicate strategy and outcomes.

• Build and evolve performance management systems, including enterprise KPI frameworks, dashboards, and analytics infrastructure, with a continuous improvement mindset.

• Provide strategic oversight of financial workflows between Global Program Teams and GDO OpEx, identifying opportunities to enhance transparency, accountability, and efficiency.

• Spearhead the identification, prioritization, and implementation of AI initiatives within GDO, ensuring AI efforts are strategically aligned, responsibly governed, and scaled to deliver measurable business impact. Serve as a senior advocate for AI adoption and digital innovation across the organization.

• Serve as a primary strategic partner to the Trial Analytics, Insights & Planning (TAIP) team and the Drug Development (DD) Strategy & Innovation team, aligning efforts across data, AI, and operational transformation to drive cohesive, enterprise-wide progress.

Qualifications & Experience

• Bachelor's degree in Business, Operations, Data Science, or a related field; Master's degree (MBA or equivalent) strongly preferred.

• 15+ years of progressive experience in strategy, business operations, data analytics, or management consulting, with significant tenure in pharmaceutical drug development or life sciences organizations.

• Demonstrated leadership experience at a Director or Senior Director level, with a track record of influencing senior executives and leading cross-functional, matrixed teams in complex, global organizations.

• Prior management consulting experience highly preferred; ability to apply structured problem-solving methodologies to ambiguous business challenges.

• Proven success building and scaling data and analytics capabilities that drive enterprise-level, evidence-based decision-making.

• Deep expertise with data visualization platforms (e.g., Tableau, Power BI) and fluency in translating technical outputs into strategic business narratives.

• Exceptional executive communication and influencing skills — able to command a room, simplify complexity, and drive alignment across diverse stakeholder groups at all levels.

• Expert-level proficiency in communication frameworks (e.g., Pyramid Principle, Smart Brevity, TFSD) and the ability to coach others in their application.

• Strong financial acumen, including experience overseeing budgeting, forecasting, and OpEx management in a pharmaceutical or similar regulated environment.

• Demonstrated ability to lead organizational change and cultivate a data-centric culture across large, distributed teams.

• Deep familiarity with governance, compliance, and risk management practices in a regulated pharmaceutical setting.

• Advanced proficiency in PowerPoint, Excel, and enterprise business analytics tools.

• Solid understanding of clinical trial processes and drug development operations; hands-on experience strongly preferred.

• Proven track record championing technology and AI-driven process improvements at scale; experience leading digital transformation initiatives a strong plus.

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Princeton - NJ - US: $233,780 - $283,291 


The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1603019 : Senior Director, Business Operations Strategic Data Analytics