Business Contracts Analyst, WWPS Business Contracts

The Business Contracts Analyst role is a critical first-line position for our customers and our sales team, requiring you to manage a variety of complex processes in a fast-paced environment. You'll manage critical pre- and post-contract execution activities; lead the gathering and communication of business requirements to stakeholders; provide regular and ad hoc reports to the Business to support decision-making and compliance tracking; and ensure the growing needs of WWPS's complex processes continue to be met. You'll contribute to existing go-to-market processes by ensuring contract workflows enable our sales team to move quickly and close deals.

This position requires that the candidate selected be a US Citizen.

Key job responsibilities
This role requires exceptional attention to detail, strong judgment, customer obsession, and the ability to operate independently in a fast-paced environment where precision and compliance are non-negotiable. You'll work with contract processes while developing subject matter expertise in Public Sector contract requirements, government statutory regulations, and acquisition policy compliance becoming a go-to resource for the team in these areas over time.



A day in the life
As a first-line responder, you'll triage incoming requests from our customers and sales, determining which can be resolved immediately and which require escalation or deeper investigation. You'll follow established escalation paths for complex contract issues, seeking guidance from senior team members when encountering ambiguous or high-risk situations.

You'll spend time responding to questions about compliance/contract requirements, signature processes, and filing procedures providing clear, accurate guidance that enables teams to move forward while maintaining strict compliance standards. You'll review agreements ready for routing, conducting thorough due diligence to verify all approvals have been obtained and that all contract data is correct and complete before working with senior leaders to execute and close deals through WWPS systems.

You will build and maintain working relationships with cross-functional stakeholders answering questions from Sales about contract status, coordinating with Legal on approval workflows, and supporting internal teams with compliance documentation. You'll proactively communicate status and share learnings with team members to scale efficiencies across the team.

About the team
The World Wide Public Sector (PS) Business Contracts team (BC team) is a specialized team within Amazon Web Services, Inc. (AWS) responsible for managing the complex contract procurement process and compliance obligations for PS customers globally. PS contracts impose numerous bespoke requirements not typically present in the commercial sector including specialized documentation, compliance activities, audit requests, etc. Government agencies are required to work within the confines of stringent statutory requirements and acquisition policy regulations. These requirements can pose a set of risks that include serious consequences for non-compliance, which can include administrative penalties (e.g., suspension and debarment, which can have significant ripple effects), monetary penalties, and criminal penalties including imprisonment, all of which make contractual compliance essential to our PS business and the continued viability of AWS.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
- Bachelor's degree or equivalent
- Strong attention to detail and an ability to organize and maintain data in a systematic approach
- Detail oriented with experience in researching and troubleshooting issues
- Experience working with Public Sector customers
- Excellent organizational skills, ability to manage multiple projects at once, follow through and meet deadlines
- Strong written and verbal communication skills, with the ability to provide clear status updates and document processes - Ability to demonstrate sound judgment even in ambiguous situations
- Ability to work independently while knowing when to escalate
- Experience in Excel, SharePoint, and Salesforce (or similar CRM systems)
- Familiarity with contract lifecycle management tools or processes
- Experience with government/public sector procurement or acquisition frameworks
- Demonstrated ability to work within defined processes while identifying opportunities for improvement
- Experience documenting and sharing best practices or process improvements with a broader team

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 70,300.00 - 123,100.00 USD annually