Senior Specialist, Employee Communications

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Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce helps organizations of any size reimagine their business for the world of AI. With Agentforce, organizations can bring humans together with agents to drive customer success—powered by AI, data, and action. And, we empower you to be an Agentblazer, too — driving your performance, career growth, and charting new paths. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce is hiring a Senior Specialist, Employee Communications to support the planning and execution of internal communications for business-critical employee programs. This person will partner closely with Employee Success, Real Estate & Workplace Services (REWS), Finance, and other program owners to deliver clear, timely, action-driving communications across channels – from Slack and email to agentic nudges and manager cascades.

You’re a great writer, creative thinker, and team player with a solution-oriented mindset who is all about working as part of an innovative, vision-forward, fast-paced team committed to making an impact, together. You’re a highly organized self-starter who can manage projects end-to-end and build relationships and skills to get the job done well while having fun! You'll work out of the Salesforce office an average of 3 days a week.

PRIMARY RESPONSIBILITIES:

• Support end-to-end communications planning and execution for assigned programmatic areas, including ES initiatives (Open Enrollment, Comp/Merit, Benefits, Promotions, Learning & Development), Finance (Payroll, Travel & Entertainment), and REWS programs

• Partner with program owners to shape communications that are clear, human, and drive employee action — not just awareness

• Write and edit sharp content across channels: Slack messages, email, agent nudges, manager cascade materials, and more

• Support channel strategy decisions for assigned programs, including Amplify bots, Employee Agent, Manager Agent, and Slack channels

• Navigate sensitive communications — including org changes and restructuring — with sound judgment and discretion

• Leverage AI tools to accelerate content production, improve personalization, and continuously raise the bar on what programmatic comms can deliver

• Use data to measure communication effectiveness and apply learnings to continuously improve

• Contribute to team planning, editorial calendars, and our day-to-day operating rhythm

MINIMUM REQUIREMENTS:

• 3–5 years of experience in internal/employee communications or a related field; experience in a high-tech or fast-paced global environment strongly preferred

• Exceptional writer with the ability to make complex program information feel simple, clear, and actionable

• Cross-functional collaboration skills and the ability to influence without formal authority

• Strong project management skills with the ability to juggle multiple programs and adapt priorities seamlessly

• Actively uses AI tools to drive efficiency and quality — and brings curiosity about what's next

• High accuracy, attention to detail, and a proactive, results-oriented attitude

• Proven track record of developing and executing internal communications plans that drive employee action

We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!
 

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.