Engineering Manager, Software

Overview

Instacart is the North American leader in online grocery, and we’re building the operating system for the grocery industry so people can access the food they love and more time to enjoy it together.

We’re looking for an Engineering Manager to lead our Catalog Enrichment team. This team builds the AI-native platform and pipelines that create, enrich, and maintain product attributes across a catalog of tens of millions of products  from more than 100,000 retailer locations. Catalog data is the foundation of our marketplace: when attributes are complete and accurate, search returns the right results, recommendations feel personal, and advertisers can target with confidence.

In this role, you’ll lead a team of engineers building systems that blend large language models, classical inference, workflow orchestration, and human review into configurable pipelines that non-engineers can run. You’ll also own the ML-facing interfaces to catalog data, including policies that govern how attributes are sourced, shared, and licensed across downstream models and customer surfaces. You will partner closely with ML, product, operations, search, ads, and retailer teams to drive measurable impact across Instacart’s ecosystem. 

About the Job

This is a fast-paced, highly cross-functional environment. You’ll thrive if you enjoy building platforms at scale, turning ambiguity into clarity, and mentoring engineers while rolling up your sleeves on hard technical problems.

• Lead, mentor, and grow a team of engineers who build the platform, pipelines, and interfaces that power catalog enrichment and ML access to catalog data.
• Define and execute the technical roadmap, balancing new platform investments with reliability, observability, and developer experience for a growing user base.
• Build and operate an AI-native enrichment platform that blends LLMs, classical ML, rules, workflow orchestration, and human review into pipelines non-engineers can configure and run.
• Drive the evolution toward autonomous pipeline construction, where users express goals in plain language and the system assembles, evaluates, and optimizes workflows.
• Own the ML-facing catalog data layer, including canonical product metadata and the policy controls that separate internal model inputs from customer-facing use cases.
• Partner with ML, search, ads, commerce, and retailer teams to streamline data flows end to end and remove integration friction.
• Advocate for clear, human-readable controls for source prioritization, rights management, licensing, and compliance to ensure auditable governance.
• Boost developer and operator productivity via AI-assisted integration testing, investigation tooling, and on-call automation; set and meet SLAs on core attributes and model usage.
• Contribute hands-on to architecture discussions, design reviews, and code reviews, especially in new or exploratory areas.

About You

Minimum Qualifications

• 7+ years of software engineering experience, including 2+ years managing engineers as a people leader.
• Experience leading teams that build and operate production data or ML platforms, including both batch and streaming components.
• Strong foundation in distributed systems, data pipelines, and workflow orchestration, with demonstrated build/buy/partner decision-making.
• Ownership of data quality, coverage, or compliance commitments, with examples of frameworks and processes used to meet them.
• Excellent written and verbal communication skills, including the ability to translate complex technical work for diverse audiences.

Preferred Qualifications

• Experience with catalog, commerce, or product data platforms operating at large scale.
• Hands-on experience with workflow orchestration systems (e.g., Temporal, Airflow, Flink) and running them in production.
• Experience shipping applied AI/ML features in production and understanding trade-offs across LLMs, classical ML, deterministic rules, and human review.
• Proven success partnering across ML, product, and operations to deliver outcomes that require alignment and shared goals.
• Familiarity with data governance, rights management, and licensing controls in multi-stakeholder environments.
• Experience building pipeline builders, low-code/no-code tooling, or internal platforms used by non-engineers.
• Background in developer productivity tooling, including AI-assisted testing and investigation workflows.
• Success operating in fast-growing environments where both the platform and team are evolving.

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