at Apple
Location
Sunnyvale, United States of America
Compensation
$147k–$272k USD
Type
full time
Posted
3 days ago
Market range · company + function + seniority
p25 · target · p75 · n=695
Posted $272k · in the market band
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In this dynamic and fast-paced role, you will be directly responsible for ensuring the quality of Apple's customer support experience, focusing on consistent functionality, performance, and stability. This involves understanding new and existing feature implementations to craft informed and robust testing charters, authoring test scenarios, scripts, and plans, and then executing functional, performance, and stability testing.
You will also write and review automation test scripts, identify and report defects with first-level root cause analysis and consistent reproduction steps, and champion quality efforts by collaborating with test automation engineering, product management, and engineering program teams.
8+ years experience in software quality assurance testing. Experience as a team lead preferred.
Hands-on experience building and maintaining test frameworks using tools such as RestAssured or Selenium
Proficiency in one or multiple languages such as Java, Python etc.
B.S in Computer Science, Computer Engineering or similar or equivalent related work experience
Experience testing iOS native and Safari-based web applications.
Knowledge of AI-driven testing tools
Unparalleled written and verbal communication skills, with the ability to abstract technical conversations for non-technical stakeholders.
Attention to detail. A passion to get the little things right.
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.
Apple’s Customer Experience Engineering team is looking for a passionate Software Quality Engineer to contribute to design, analysis and certification of our support apps. We are looking for someone who is equally passionate about quality and using light weight processes to consistently achieve it. The role would also involve interacting with cross-functional engineering and product teams to test features, perform root cause analysis, and drive the quality of our customer's experience.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
Learn about reasonable accommodations for job applicants
Apple accepts applications to this posting on an ongoing basis.
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