Merchandising Operations Manager

The Merchandising Operations Manager will have a unique opportunity to evaluate the way Apple’s product team develops and manages a broad range of accessories. Working across internal teams, you will partner with Merchandising senior leadership to bring Apple’s vision for a vibrant accessories assortment to life.

Leading a team of direct reports and setting strategic direction for a global network of Merchandising Operations specialists.
Building & leading cross functional management systems, balancing the needs of a variety of stakeholders to ensure optimized process and performance.
Defining key metrics, setting goals and measuring progress across multiple cross functional teams and reporting regularly to senior leadership.
Drive improvements in procedures and streamline current processes using new methods and tools.
Assist in the development of tools and process which ensure all products offered by Apple are in line with all relevant regional compliance regulations.
Collaborate with the Online store publishing team to seamlessly launch 3PP including assets, copy and badging.
Audit and drive accuracy of systems touching retail assortments and product statuses.

7+ years experience in roles with significant operations and process optimization focus.
Management experience with success hiring, developing and building an inclusive team-based culture.
Exceptional networker, communicator and collaborator across global teams at senior levels.
Strong process management and technical learning with proven ability for systems management.
Experience defining success criteria and building comprehensive strategic plans.

Ability to coordinate diverse objectives across cross functional teams and develop an aligned strategy meeting all needs.
Ability to influence and develop business relationships with partners at all levels.
Future orientated, demonstrating strong planning and time management skills.
Strong familiarity in Microsoft Office (especially Excel), Keynote, Pages, Numbers, able to communicate complicated concepts in simple formats.

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

The WW Apple Retail Engagement, Marketing & Merchandising (REMM) team defines, makes and delivers programs, campaigns, initiatives and experiences that help Apple Retail’s customers and teams discover, be inspired by, learn about and go further with Apple’s products and services, and does so in a manner that is true to our values.

Apple's Merchandising Operations team is responsible for the global end-to-end lifecycle for third party products in the Apple Retail Store and the Apple Online Store. Working closely with Product Merchants, we lead a global cross functional network of partners including Developer Relations, Digital Merchandising, Pricing, Procurement, Supply Chain Operations, Regional Merchandising teams and Visual Merchandising.

The successful candidate will lead large cross functional forums aimed at optimizing the operational efficiency of a broad global assortment, develop tools to track & improve efficiency and lead a team performing critical actions to drive Apple’s accessory business forward.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $149,700 and $225,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.