At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
The Senior Billing Specialist will be responsible for managing and executing end-to-end billing processes within Lyft's AR Operations team, with a focus on both domestic and international billing operations. This role requires a detail-oriented professional with extensive experience in billing operations, financial reporting, and cross-border invoicing. The Senior Billing Specialist will collaborate across Finance, Revenue, Sales and Billing Ops teams to ensure accurate, compliant, and efficient billing practices at scale.
Responsibilities:
- AR Operations & Billing
- Generate and review invoices to ensure accuracy and completeness across domestic and international accounts.
- Reconcile billing data with financial records to ensure consistency and integrity.
- Manage the billing cycle from start to finish, ensuring timely and accurate invoicing.
- Address and resolve billing discrepancies and disputes promptly
- Support multi-currency billing workflows, including currency conversion, exchange rate application, and FX-related reconciliations.
- Ensure compliance with country-specific invoicing requirements, tax regulations (VAT, GST, WHT), and e-invoicing mandates across international markets.
- Data Management and Reporting
- Maintain and update billing systems including Oracle Fusion, Zuora, and Salesforce.
- Prepare regular billing reports and financial statements
- Reconciliation and Audit
- Reconcile billing accounts and resolve discrepancies, including intercompany and cross-border transactions.
- Assist in internal and external audits related to billing and financial reporting.
- Support SOX compliance by adhering to internal controls and documentation standards.
- Partner with Tax and Legal teams to ensure international billing is compliant with local regulations.
- Process Improvement
- Identify and implement improvements to billing processes to enhance efficiency and accuracy.
- Drive automation and scalability improvements across the billing lifecycle.
- Contribute to the buildout and refinement of international billing frameworks as Lyft expands into new markets.
- Collaboration and Communication
- Work closely with Sales, Billing Ops, Revenue Accounting, and Finance teams to ensure accurate billing and resolve issues.
- Communicate effectively with internal and external customers, including international partners, to address billing inquiries.
- Collaborate with cross-functional stakeholders in Legal, Tax, and Sales on international billing matters.
Experience:
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
- 4-6 years in billing, finance, or a related field, with at least 1 year in a senior role.
- Proficiency in billing software and financial systems, including Oracle Fusion, Zuora, and/or Salesforce.
- Advanced proficiency in Google Suite Apps (Sheets, Docs, Drive).
- Experience with multi-currency billing, FX reconciliations, and currency conversion workflows.
- Familiarity with international tax requirements including VAT, GST, and withholding tax (WHT) as applied to billing.
- Candidates must demonstrate hands-on experience with:
- Cross-border invoicing and compliance with local invoicing regulations in multiple countries or regions.
- Multi-currency billing operations, including FX rate application, currency conversion, and related reconciliations.
- International tax requirements (e.g., VAT, GST, WHT) as they apply to the billing process.
- Working with international customers or partners to resolve billing inquiries and disputes across time zones.
- E-invoicing frameworks or country-mandated digital invoicing standards (e.g., CFDI, Peppol, or similar) is a plus.
Benefits:
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match to help save for your future
- In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Subsidized commuter benefits
- Monthly Lyft credits and complimentary Lyft Pink membership
Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the New York City area is $88,000 - $110,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.