Associate Director, Customer Insights - New Products

Build our future together:

At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking an Associate Director to join our Insights & Analytics New Products team. This position offers the opportunity to contribute to a fast-growing, science-driven organization making a meaningful difference to patients worldwide.

The Associate Director, Customer Insights - New Products, will report into the Executive Director, I&A (New Products), within the Commercial Strategy and Insights and Analytics (CSI&A) department. This role will join a high-performing team responsible for supporting Customer Insights activities for Regeneron's portfolio of investigational medicines, from early stage through to registrational stages of development. The role will partner with and serve as a strategic contributor for Commercial and Global Development stakeholders to inform business decisions. The individual will require a strong understanding of how and when to use specific market research methodologies to drive a high-resolution and up-to-date market understanding, to inform commercial strategy and brand planning.

When & where:

• Work Location: Sleepy Hollow, NY

• Hybrid; 4 days per week on site

Discover your role:

Lead

1) Support and lead market research plans and individual projects that inform business decisions for a number of Regeneron's investigational medicines

2) In collaboration with New Products CBU team members and the Executive Director, I&A New Products, inform cross-functional team efforts to maximize Insights and Analytics (I&A) investments that align with business priorities and help drive launch excellence

Develop

3) Develop I&A plans that align with strategic imperatives for key investigational medicines, demonstrating an ability to translate insights gaps into key business questions and inform the optimal research approach

4) Ensure I&A activities inform critical decision-points for clinical development and commercial launch readiness, including customer insights, business analytics and competitive intelligence needs

5) Execute robust market research plans to help advance pipeline assets from target product profiles (TPPs) to differentiated market opportunities; contribute to the development of launch analogs to support forecasting activities

6) Create a foundational understanding of the disease state, unmet need, current and future treatments by integrating competitive intelligence, secondary data, market research findings to inform development decisions

Partnership and collaboration

7) Build and maintain strong partnerships with stakeholders across the New Products Commercial Business Unit (CBU), CSI&A, Strategic Planning and Global Development; balance project rigor, timelines and ability to influence decisions

8) Manage market research suppliers to design, scope, execute and analyze research results and develop business implications

9) Collaborate with stakeholders, including the New Products CBU, Strategic Planning and Global Development teams, to stay informed on the market landscape and competitive outlook for launch and beyond

10) Collaborate with New Products CBU and CSI&A colleagues to influence data capabilities and lead secondary data analytics, as needed

Execute

11) Demonstrate proficiency in primary research designs and analysis (qualitative and quantitative), and contribute to customized innovative research solutions to address complex strategic business issues

12) Recommend evidence-driven, business-building ideas, while encouraging the use of customer and market insights to inform strategic business decisions

13) Manage all primary research in accordance with internal compliance policies and best practices, with agreed upon preferred vendors

14) Synthesize insights and analyses from a variety of sources (marketing research, competitive intelligence, secondary data) to inform strategic choices and decisions; develop and present findings to business teams and senior management

15) Consolidate and integrate a variety of data and information into actionable and differentiating insights that identify business opportunities and strategies, keeping portfolio implications in mind.

16) Provide summaries of research and insights needed for launch readiness discussions and commercial business review sessions

17) Create compelling presentations that communicate complex insights in a manner that is easily understood and actioned upon

This role requires:

• BA/BS required; MBA/MS preferred

• 8+ years of pharmaceutical/biotech commercial experience (or 6+ years for MBA/MS), in roles of increasing accountability

• Functional expertise in business analytics, HCP/patient insights, primary research methods, analog forecast development and competitive intelligence

• Demonstrated success in using market research to inform and influence important business decisions

• Experience in survey design, data analysis (including secondary data), managing suppliers, presenting results, and recommending courses of action supported by research findings

• Experience in biologic drugs and/or rare disease preferred; pre-launch or early launch experience strongly preferred

• Experience in cross-functional communication and consensus building

• Strong technical understanding of marketing research methodologies and knowledge across multiple research tools

• Strong understanding of data sources and nomenclatures in the product development environment

• Demonstrated knowledge of the legal and regulatory environment as it relates to commercialization in the pharmaceutical/biotechnology industry

• Demonstrated flexibility, leadership potential, influence and emotional intelligence in working across stakeholders

• Experience managing multiple projects concurrently against stringent deadlines in a fast-paced, timeline-driven environment

• Strong analytical skills and strategic thinking ability

• Concise and impactful written and verbal communication skills

• Expertise in data visualization and data storytelling of market research findings

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all  qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

 

Where necessary, we disclose salary ranges for roles in all countries in which we operate.  The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits.  Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process.  If you have any questions, please speak with your recruiter. 

Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.

As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.

For jobs in Canada: this posting is for an existing position.

Salary Range (annually)

$157,200.00 - $256,600.00