Senior UX Writer and Content Designer, Chrome

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

In this role, you will partner with fellow designers, product managers, and engineers to ideate, iterate, and deliver a cohesive content experience across the various AI Mode features within Chrome.

Chrome is dedicated to building a better, more open web. We’re focused on making a better browser (on both desktop and mobile) to help users take advantage of all the web has to offer in a safe and secure way.Chrome is available across all major platforms — iOS, Android, Windows, Mac, Linux and Chrome OS. We also built Chrome as an open source project so the entire web ecosystem could benefit from the latest innovations in speed, simplicity and security.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $144000 - $209000 (USD) + 15% bonus target + bonus + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Collaborate with designers, UXR, product managers, engineers, legal, and other cross-functional stakeholders to develop clear, concise, and polished content for trust and safety features, from conception to implementation.
• Lead the value of the content design discipline, establish relationships, and build alignment across teams and product areas.
• Consider the user experience, including AI-specific elements like prompt design and system instructions.
• Balance and manage feedback from multiple stakeholders and apply knowledge in incorporating revisions.
• Develop, document, and maintain writing guidelines and word lists.
  

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 6 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related, as well as leading content strategy projects.
  
• Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
• Experience with AI prompt writing or model UX.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

• 5 years of experience interacting with executive leadership.
• 5 years of writing, editorial, marketing, or UX writing experience in an agency setting.
• 3 years of experience working in a cross-functional technology organization.
• Experience developing information architecture for documentation sets or product suites, including localization and accessibility best practices.
• Experience writing for AI products and experiences (e.g., prompt design, model UX, conversation design, etc.).
• Knowledge of online technology and related products, including web and mobile UI and tools.