Supervisor Quality Assurance

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

 

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Supervisor Quality Assurance manages a team of Quality Inspection personnel in the Receiving Inspection area in San Diego COGS department and a group of Quality Supports that coordinates and maintains material traceability of Nonconforming Material through the San Diego site. The supervisor organizes the tasks and requirements of the Receiving Inspection area in coordination with Logistics and Distribution management at Dexcom’s SD inbound Materials warehouse and coordinates the tasks and work plans of the Non-Conforming Material (NCMR) area.

Controlling incoming materials for our manufacturing process is critical to maintaining our manufacturing schedules and high-quality standards in a high-paced environment, maintaining and continuously improving controls for nonconforming material is second nature to this role to deliver only the best product for our patients and customers.

The team engages with planning, manufacturing, microbiology, supplier quality teams, R&D departments as part of daily interactions. It is a role with high visibility across the QA department but also across the entire organization.

Where you come in: (target 5-8 bullets, max 10)

• Perform supervisory and administrative duties associated with Receiving Inspection and QA Support personnel.
• Coordinate tasks and work plans of the Receiving Inspection and Nonconforming Material area.
• Observes and verifies the accuracy and adequacy of the inspection activities and records, including activities in 1factory inspection system.
• Observes and verifies the accuracy and adequacy of the NCMR activities and records in IQVIA.
• Responsible for material flow, storage of parts, and accurate inventory transactions within the MRP system.
• Responsible for inventory cycle counts for Material Review Board (MRB) sub-inventory locations.
• Managing First Article Inspections and ad hoc inspection requirements through Jira.
• Maintains quality metrics and reports, as required.
• Identifies and implements continuous improvement projects.
• Writes and updates area related procedures and work instructions as necessary.
• Responsible for supporting inspection of engineering builds.
• Works across sites to ensure alignment of Receiving Inspection Activities
• Conducts training for personnel.
• Works with QA, Manufacturing, Engineering, and other department personnel, as necessary, to support quality and business objectives.
• Assumes and performs other duties as assigned.

What makes you successful:

• Experience in supervision in medical device or equivalent regulated industry applying quality management systems.
• Understanding of 21CFR820 Code of Federal Regulations, and EN ISO 13485 Medical Devices – Quality management systems.
• Must have strong written and verbal communication skills.
• Strong interpersonal skills.
• A self-motivated individual, able to work in a team with minimal supervision.
• Able to read and understand drawings and specifications and inspection criteria and to apply criteria using appropriate and properly configured inspection tools.
• Understanding of acceptance sampling plans, ANSI/ASQ Z1.4, Z1.9 and C=0.
• Understanding of the Non-conforming Material control process in the medical device industry.
• Metrology systems knowledge
• GDT knowledge 
• Strong computer skills desired; proficient in use of Microsoft Office and database applications.  Oracle, 1factory, IQVIA, Reliance and SolidWorks experience preferred.
• Experience with operation of vision systems such as Keyence, OGP and Mitutoyo.
• Experience with Heigh Gages and CT scanners for metrology desirable.

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 0-5%

Experience and Education Requirements:

 
5-8 years of industry experience

• • Informal management/ team lead experience
• Typically requires a Bachelor’s degree with 6-8 years of industry experience
• Formal Management/team lead experience 

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. 

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided:  https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
 

Salary:

$87,000.00 - $145,000.00