at Medtronic
Location
2 Locations
Compensation
$134k–$200k USD
Posted
Yesterday
Market range · company + function + seniority
p25 · target · p75 · n=41
Posted $200k · in the market band
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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
Responsibilities may include the following and other duties may be assigned.
Operational & Service Excellence
Provides leadership across multiple Service Centers locations throughout the US
Sets expectations for how service centers:
Execute repair, calibration, preventative maintenance, and engineering change upgrades
Plan capacity, manage demand variability, and respond to critical or time‑sensitive situations
Implement service infrastructure for new product introductions and ensure service readiness at launch
Find, develop and measure cost savings initiatives to drive continuous improvement and service center leverage
Implementation and accountability for Medtronic Performance Systems initiatives and deliverables (Lean Sigma / Tier Management)
Lead through leaders. Manages a group of managers and supervisors overseeing teams that:
Manage workflow prioritization, capacity planning, and scheduling, including response to critical or time‑sensitive situations
Define and implement service center changes to account for volume changes, headcount changes and overall service
e center growth
Establishes clear operating rhythms and performance expectations across service centers
Drives continuous improvement in quality, cycle time, cost, and service performance
Owns the reduction of chronic issues and recurring escalations by strengthening processes, controls, and decision‑making at the management level
Harmonize service center procedures and processes to align with global strategy and identified efficiencies
Participate in defining future roadmap for service centers across Americas Service and Repair region.
People Leadership & Talent Development
Leads and develops direct reports, ensuring consistent leadership standards across locations
Holds leaders accountable for:
Operational performance
Talent development
Problem‑solving maturity
Creates leadership bench strength and succession strategy for service operations
Drives cultural consistency around safety, quality, accountability, and continuous improvement
Makes org design and talent decisions/recommendations that enable scale and sustainability
Governance, Systems & Compliance
Owns adherence to SOPs, quality systems, audit readiness, and regulatory requirements
Supports Quality Management System harmonization efforts aligning procedures across service centers
Ensures accurate records, documentation, and systems are consistently maintained
Owns escalation process. Ensure the right issues rise to the right level, at the right time
Must Have: Minimum Requirements
To be considered for this role, please ensure the minimum requirements are evident in your applicant profile.
Nice to Have
#LI-MDT
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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