Senior Manager, GTM Strategy & Operations, DoorDash for Business

About the Team

DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work.

About the Role

DoorDash for Business is seeking a Sr. Manager, GTM Strategy & Operations to help shape and scale the revenue engine across lead strategy, event strategy, systems strategy, and enablement strategy.

This leader will partner closely with Sales, Marketing, Revenue Operations, Product, Customer Success, Analytics, Finance, and General Management to turn business priorities into scalable GTM programs, operating rhythms, systems, and insights. The role requires a strategic operator who can move fluidly between executive-level strategy, hands-on analytics, cross-functional execution, and people leadership.

You will manage an existing high-performing team and be expected to create incremental value by sharpening priorities, improving analytical rigor, elevating strategic thinking, and helping strong operators deliver even greater business impact.

Reporting to the Head of Growth Strategy and Operations, DoorDash for Business, you will work closely with operators, field teams, product and other teams to make your vision a reality.

You’re excited about this opportunity because you will…

• Strategize
  Own the strategic roadmap for lead generation, event strategy, GTM systems, and enablement. Understand Sales, Marketing, Customer Success, and leadership needs to prioritize opportunities by revenue impact, operational leverage, and customer experience, developing scalable solutions to enhance GTM execution.
• Operate
  Execute granularly while building for scale. Partner directly across Sales, Marketing, Revenue Operations, Analytics, Product, Finance, and Customer Success to drive short- and long-term GTM priorities, translating strategy into operating rhythms, workflows, dashboards, and measurable outcomes.
• Build
  Use a data-driven approach to identify funnel trends, conversion gaps, event opportunities, system inefficiencies, and enablement needs. Apply SQL, AI, automation, and BI tools to quantify impact, scale processes, and enhance GTM pipeline generation, conversion, and growth.
• Lead
  Lead and develop an existing high-performing GTM Strategy & Operations team. Drive incremental value for strong performers by refining priorities, sharpening analytical rigor, elevating executive storytelling, and focusing on high-impact business opportunities.
• Collaborate
  Partner with Sales, Marketing, Revenue Operations, Product, Customer Success, Finance, Analytics, and Enablement to translate GTM insights into action and align teams on lead strategy, event execution, systems improvements, enablement programs, and revenue growth priorities.
• Construct
  Navigate ambiguity to structure undefined GTM opportunities by creating new playbooks, ownership models, and operating cadences. Independently drive problems from identification through diagnosis, execution, and measurement.
• Enable
  Develop playbooks, training, and adoption mechanisms for consistent GTM execution. Ensure Sales, Marketing, Customer Success, and cross-functional partners have the tools, systems knowledge, and operational clarity to elevate performance.

We’re excited about you because…

• You have 5+ years of experience in GTM Strategy & Operations, Sales Strategy, Business Operations, commercial strategy, or consulting and 5+ years at a leading strategy consulting firm, ideally McKinsey & Company, Bain & Company, or Boston Consulting Group; direct people management experience is required, and high-growth B2B or marketplace experience is preferred.
• You have an MBA from a top-tier university 
• You have a proven track record of leading complex cross-functional workstreams across lead strategy, event strategy, GTM systems, and enablement, driving alignment across stakeholders, and delivering measurable business outcomes.
• You are highly analytical and can translate complex datasets into actionable recommendations that influence senior decision-making. Advanced SQL fluency is required.
• You are AI-forward and use AI, automation, and emerging technologies to improve team efficiency, accelerate insights, streamline reporting, and scale business impact.
• You deeply understand B2B GTM motions across Sales, Marketing, Customer Success, and Revenue Operations, including lead management, funnel conversion, attribution, event ROI, pipeline generation, and sales productivity.
• You have hands-on experience with GTM systems and tools, including Salesforce, marketing automation platforms, attribution systems, sales engagement tools, and BI platforms such as Tableau, Looker, or Power BI.
• You are an exceptional people leader who can manage and elevate an already high-performing team through sharper prioritization, stronger analytical rigor, clearer operating rhythms, and higher-quality strategic guidance.
• You are a strong executive communicator who can turn ambiguous business problems, data, and operational recommendations into clear, compelling narratives.
• You thrive in ambiguity, proactively identify opportunities, build scalable solutions, and drive execution from strategy through implementation.