Employer: Amazon.com Services LLC
Position: Sr Manager, Operations - AMZ11127.7
Location: Rochester, NY
Multiple Positions Available:
• Manages operations and logistics related to our workforce such as performance, productivity, safe work environment policies/procedures, and OSHA compliance, and adherence to quality control standards.
• Manages and leads operations of salaried workforce/teams led by operations managers to correct quality defects and effect process efficiencies to improve customer experience for Global Supply Chain Fulfillment/Distribution operations.
• Performs capacity planning and analysis.
• Assesses and optimizes processes and equipment.
• Recommends changes to work methods and labor standards that increase operational efficiency and safety.
• Drives Kaizen projects using
Lean Process Improvements,
Six Sigma methodologies and other performance metrics/process improvements and statistical decision-making tools to increase efficiency within processes, forecasting, planning, optimization, and logistics.
• Conducts qualitative/quantitative data analysis to support business decision making and cross functional initiatives.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. This also involves taking proactive steps, coordinating cross-functionally across different business units, to ensure that best practices are shared across all departments, shifts and among the network.
• Performs deep-dive analysis of complex data collected from the processes of the operations such as how orders are taken and processed, to the items available for selection and how these items are shipped and how they reach the customer.
• Continually innovates and optimizes the processes for cost reduction and operation efficiency.
The pay range for this position in Rochester, NY is $135000 - $182700 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by New York Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.
(40 hours / week, 8:00am-5:00pm, Salary Range $135000 - $182700)
Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
A Master's degree, or foreign equivalent, in Business Administration, Business Analytics, Public Policy, Operations, Supply Chain, Engineering, or related discipline and 1 year of experience in the job offered, technical management, data analysis, logistics engineering, or related occupation. In the alternative, employer will accept a Bachelors degree, or foreign equivalent, in Business Administration, Business Analytics, Public Policy, Operations, Supply Chain, Engineering, or related discipline and 5 progressively responsible post-baccalaureate years of experience in the job offered, technical management, data analysis, logistics engineering, or related occupation.
Experience must include:
1. 1 year of management experience (salaried workforce or program management) in a global supply chain, manufacturing, production/procurement, distribution, logistics or related environment/operations.
2. 1 year of
cross-functional coordination experience across different business units and experience conducting qualitative/quantitative data analysis to support business decision making and
cross-functional initiatives.
All applicants must meet all the above listed requirements.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.