Creator Events & Commerce Manager, Creator Services

Amazon’s Creator Services leads creator programs that span media, commerce, and culture. The Creator Services team includes Creator Partnerships, creator content studio Wondery, and physical production facilities Studio126. We connect creators and Amazon’s diverse businesses, helping bring big ideas to life across Wondery, Amazon Music, Twitch, Audible, Amazon Games, and beyond. Join us in making Amazon the home for creators.

Creator Services is seeking a Creator Events & Commerce Manager.

You will work directly with Creator Services’ Scaled Programs team to support end-to-end execution of creator event programs and content-to-commerce activations. You work backwards from creator, fan, and customer needs to ensure programs are delivered with operational excellence and measurable impact. This role is ideal for someone energized by the creator economy who wants to build foundational expertise across live events and creator-driven commerce.

Key job responsibilities
Creator Event Operations
- Drive cross-functional workstream execution across ad sales, marketing, and production teams, maintaining accountability to event timelines and proactively resolving dependencies
- Coordinate integrated brand experiences with the Creator Ads Partnership organization's branded content team, ensuring sponsored content activations deliver against advertiser objectives while maintaining creator/fan expectations across event touchpoints
- Design and maintain program trackers, project plans, and reporting mechanisms that provide stakeholder visibility and support data-informed decision-making
- Manage vendor relationships, logistics, and quality assurance for live event execution, building repeatable processes that scale across concurrent events
- Identify operational risks and propose mitigation strategies, escalating with recommended solutions when cross-team alignment is required

Creator Content-to-Commerce
- Own creator storefront management and execution, ensuring accuracy, freshness, and alignment with active campaigns, product launches, and seasonal priorities
- Coordinate end-to-end creator product launches, driving cross-functional communication, timeline management, and asset delivery across stakeholders
- Analyze storefront and product performance metrics, translating data into insights and recommendations that inform campaign optimization and future launch strategy
- Develop scalable templates, playbooks, and standard operating procedures for storefront management and product launch workflows
- Build and maintain internal knowledge bases and operational documentation, ensuring data integrity and readiness for AI-powered reporting and workflow tools

Research, Analytics & Program Communications
- Own program status reporting across event and commerce workstreams, maintaining project plans, milestone trackers, and stakeholder-facing dashboards that drive transparency
- Manage cross-functional coordination by establishing meeting cadences, tracking action items, and driving follow-through across ad sales, marketing, and production teams
- Synthesize audience, performance, and sponsor data into opportunity assessments and post-program reporting that informs planning decisions
- Author program recaps, launch summaries, and internal communications, partnering with Senior GTM Managers to align messaging with broader team narratives
- Prepare materials for senior leadership reviews and business updates, ensuring accuracy, strategic framing, and timely delivery - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience with written and verbal communication and presentation
- Knowledge of project management tools and software
- Proven experience defining program requirements and using data and metrics to successfully drive improvements
- Bachelor's degree in Business, Marketing, Communications, or related field, or 2+ years of relevant experience in event operations, e-commerce, program coordination, or a related field - 2+ years of organizing events for content creators (e.g. education summits, booths at events) experience
- Experience delivering innovative entertainment experiences (inclusive of live events) to large audiences
- Familiarity with e-commerce operations, creator storefronts, or product launch coordination
- Familiarity with sponsorship models or creator monetization strategies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Culver City - 86,900.00 - 152,000.00 USD annually
USA, NY, New York - 95,600.00 - 167,200.00 USD annually