AMERICAS DC Operations Global RSC & eIFU Leader

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Multi-Family Technology Product & Platform Management

Job Category:

People Leader

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

We are searching for the best talent for an AMERICAS DC Operations Global RSC & eIFU Leader to be located in Raritan, NJ or São José dos Campos, Brazil.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

• Raritan, NJ - Requisition Number: R-076736

• São José dos Campos, Brazil - Requisition Number: R-077631

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

The AMERICAS DC Operations Global RSC & eIFU leader is accountable for end-to-end Supply Chain Technology (SCT) strategy, execution, and operational performance for MedTech Distribution Center (DC) operations across the Americas (24+ sites, including owned sites and 3PL partner nodes). The role leads the delivery and lifecycle management of technologies that operate and automate >$13B in inventory and core DC operations, including systems that enable product shipments, inventory management, and high-volume labeling (~150M labels annually across ~260K SKUs). In addition, this role provides global ownership for RSC and eIFU capabilities that support compliant product movement, labeling, and regulated customer-facing documentation. This position consolidates DC technology and operations across the Americas into a single organization, standardizing technology and best practices, reducing complexity, and improving reliability and efficiency.

Major Duties & Responsibilities

• Own end-to-end SCT technology strategy and operations for all Distribution Centers across North and Latin America (24+ sites), ensuring availability, scalability, and continuous improvement.

• Lead delivery and lifecycle management of technologies that operate and automate >$13B in inventory and core DC business operations.

• Drive systems that enable product shipments and inventory management across MedTech distribution facilities, ensuring accuracy, throughput, and SLA adherence.

• Design, implement, and sustain labeling and shipping solutions producing ~150M labels annually across ~260K SKUs, optimizing throughput and reducing errors.

• Establish governance, KPIs, and incident response for DC technologies (e.g., WMS, TMS, labeling, PLC/WCS integrations), delivering measurable uptime, throughput, and quality improvements.

• Manage financial performance and investment stewardship, including a $130M P&L and >$300M in capital investments focused on automation, driving ROI, cost efficiency, and measurable operational improvements.

• Lead and develop a high-performing organization (5–7 direct reports; ~200+ indirect resources), fostering accountability, technical capability, and continuous upskilling.

Other Duties:

• Perform other duties as assigned, including support for cross-functional initiatives (e.g., network modernization, automation/controls strategy, and business continuity planning).

• Represent the organization in audits, inspections, and governance forums related to DC technology, labeling, regulated documentation (RSC/eIFU), and data/security controls.

• Support incident escalations during peak periods as needed, ensuring timely executive communication and coordinated recovery across partners and sites.

Qualifications

Required

• Bachelor’s degree required (Supply Chain, Engineering, Information Systems, Computer Science, or related field preferred).

• 10+ years of progressive experience leading technology delivery and operations in supply chain/logistics/distribution and/or other large-scale operational environments.

• Demonstrated leadership of multi-site operations technology, including accountability for reliability, service management, and continuous improvement.

• Proven people leadership experience (including leading managers and/or leading through matrixed and partner organizations) and ability to develop high-performing teams.

• Experience managing significant budgets and investment portfolios (P&L and/or capital planning), including value/ROI tracking.

• Experience with DC/logistics technology ecosystems such as WMS, TMS, labeling/shipping, and automation integrations (e.g., PLC/WCS).

Preferred

• Master’s degree (MBA, MS Engineering, MS Supply Chain, or MS Information Systems)       

• Relevant certifications (e.g., PMP, ITIL, Lean/Six Sigma)

• Deep understanding of DC/logistics systems (WMS, TMS, labeling/shipping) and integrations with automation/controls (PLC/WCS) and enterprise platforms.

• Strong service management, incident/problem management, and KPI-driven operations leadership.

• Financial acumen to manage P&L and capital investment portfolios, build ROI cases, and track benefit realization.

• Ability to lead through influence across business, quality, security, and external partners; strong executive communication.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

#JNJTECH

Required Skills:

 

 

Preferred Skills:

 

 

The anticipated base pay range for this position is :

$150,000.00 - $258,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits