Business Continuity Senior Specialist, Joint Operations Team, Region Services Product Management

Join a team that protects the resilience of some of the most critical cloud infrastructure in the world. The Amazon Dedicated Cloud (ADC) Joint Operations Bussiness Continuity Sr Specialist will build and scale crisis response and business continuity programs that safeguard workforce safety and cloud service availability. You'll work directly with AWS leaders; operations teams; and US and International agencies to prepare for, and respond to real-world events that matter.

ADC Joint Operations is looking for a business continuity expert to develop and expand our resilience program. You’ll be responsible for establishing and maintaining plans and processes, and advising AWS leaders on risks that could have an impact on cloud infrastructure and service availability.

We’re looking for someone who has built robust resiliency programs in technical environments at large organizations and found innovative ways to assess, measure and treat resiliency risk. A successful candidate is one who will build trusted partnerships across technical and non-technical teams; have a desire to dive deep to understand how the organization works; and be customer obsessed with process improvement to better the customer experience. Knowledge of cloud infrastructure, both physical and logical, and cloud services is preferred.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.


Key job responsibilities
- Design and launch a crisis management program that scales across multiple ADC regions and government partners
- Develop disaster event response protocols and processes
- Synthesize risk intelligence from multiple sources to drive proactive posture changes and executive decision-making and alerts to infrastructure and service teams
- Create and implement emergency and crisis response training for crisis managers and cloud operations teams
- Integrate crisis plans across internal stakeholders and government agencies
- Develop, test, and continuously improve business continuity and disaster recovery plans through exercises and real-world activations

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
 
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
 
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
 
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
 
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. - 5+ years of program management, project management or product management experience
- 8+ years of experience in emergency management, crisis response, or business continuity in large-scale commercial or federal environments
- 8+ years engaging with executive-level leaders on operational risk and crisis decision-making
- Demonstrated experience building or scaling resilience programs and repeatable scalable processes (not just maintaining existing ones)
- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above - Experience with crisis management in cloud infrastructure or data center environments
- Familiarity with federal continuity frameworks (e.g., FEMA COOP, FCD-1, NIST)
- Technical product or program management experience developing, implementing, and exercising processes
- Experience conducting tabletop exercises or full-scale drills with cross-functional teams (e.g., Engineering; Service; Infrastructure teams, etc.)
- Technical understanding of cloud infrastructure (physical and logical) and distributed systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MD, Jessup - 119,300.00 - 208,900.00 USD annually
USA, VA, Arlington - 119,300.00 - 208,900.00 USD annually
USA, VA, Herndon - 119,300.00 - 208,900.00 USD annually