Order to Cash Business Process Sr. Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Deliver Excellence

Job Category:

Professional

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

We are searching for the best Order to Cash Business Process Sr. Analyst-Orthopaedics in Raritan, NJ!

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics' company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes

Job Summary

This role will be part of US Order to Cash Business Process Enablement & Reliability, reporting to the Manager Business Process Enablement, Surgery, EP, & Neuro. The OTC Business Enablement Sr. Analyst will be a key partner in the design and deployment of new or enhanced business processes, as well as root cause analysis and resolution of process issues that impact MedTech franchises while maintaining a customer-centric focus. This role will partner with Commercial, Supply Chain, IT, and Compliance to ensure integrated approaches are provided.

This role will support changes related to process improvements, enhancements, and break/fix solutions on the Order to Cash system. The Sr. Analyst will be responsible for testing, performing root cause analysis, and resolving process issues that impact the Medical Technology franchises.

Key Responsibilities

• Lead moderate-size projects applying business knowledge, system expertise, strong decision-making skills, and project management skills.
• Serve as a subject matter expert with multifunctional team members for Surgery, EP, & Neuro OTC processes by answering inquiries, resolving issues, and providing status updates to impacted business partners and IT teams.
• Maintain a balance between business needs and strategies within IT standards to guide well-informed decisions.
• Be accountable for change management, communications, and partner alignment in support of process improvements, break/fix solutions, and approved system improvements.
• Collaborate with commercial, supply chain, compliance, and IT organizations to develop end-to-end strategic solutions and complete root cause analysis.
• Design and maintain business process flows handled within the OTC platform.
• Attend project status reviews and system change reviews for requirements gathering and scope definition.
• Lead and coordinate support of business simulation and user acceptance testing.

Required Qualifications

Education

• Minimum of a Bachelor’s degree or University degree is required; focused degree in Supply Chain, IT, or business focus preferred.

Required Experience & Skills

• Minimum of 4 years of relevant professional experience.
• Ability to communicate effectively with employees at all levels.
• Validated experience in testing methodology.
• Process-oriented mindset.
• Supply chain experience.
• Proficiency in SAP is required, with knowledge of the SAP Sales & Distribution module.
• Knowledge of CSV, SOX, and GxP compliance requirements.
• Strong analytical skills with technical competence.
• Strong written and verbal communication skills.
• Ability to successfully balance multiple priorities, stay organized, and work efficiently to meet commitments.
• Project leadership experience.

Preferred Qualifications

• Understanding of supply chain interdependencies end to end.
• Demonstrated use of continuous improvement tools and methodologies such as Process Excellence, LEAN, and project management to evaluate, challenge, and optimize business processes.
• Change management skills.
• Validated experience working remotely with business partners in a highly collaborative environment.
• Detailed understanding of Surgery business processes and data within and across areas.
• Experience using Supply Chain technology platforms such as JIRA, Solman, or IRIS.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants may contact Johnson & Johnson Careers, and internal employees may contact AskGS to be directed to their accommodation resource.

Required Skills:

 

 

Preferred Skills:

 

 

The anticipated base pay range for this position is :

$79,000.00 - $127,650.00

Additional Description for Pay Transparency:

This position is eligible to participate in the Company’s long-term incentive program.
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits


Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year



Additional information can be found through the link below.

Co-Ops and Intern Positions: Please use the following language:

Co-Ops/Interns are eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan.

Co-Ops and Interns are eligible for the following sick time benefits: up to 40 hours per calendar year; for employees who reside in the State of Washington, up to 56 hours per calendar year.

Co-Ops and Interns are eligible to participate in the Company’s consolidated retirement plan (pension).