Intake - Production Supervisor

Career-defining. Life-changing. 

At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

Career-defining. Life-changing.

At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career.

About This Role:

The Intake Production Supervisor is responsible for the day-to-day supervision of iRhythm’s Intake operations, ensuring that production schedules are met safely, efficiently, and in compliance with all quality and regulatory standards. This role plays a critical part in motivating and developing production teams, supporting continuous improvement, and maintaining a culture of collaboration and accountability. The Production Supervisor partners closely with Manufacturing Engineering, Quality, and Supply Chain to ensure the consistent delivery of high-quality medical devices that improve patients’ lives. Provides management direction in the approval of products through the complete production cycle. Oversees production schedules, labor loading, and capacity requirements. Incumbents in this job family are typically responsible for directing and guiding the work of teams and/or individuals. Typically incumbents would be responsible for performance reviews, pay reviews, and may have hire/fire decision making authority. In limited instances, incumbents in this management job level category may also be responsible for a functional area and not have people reporting to them. There are different levels available that provide clarity on contribution expectations based on knowledge, application, problem solving, impact, collaboration, and supervision.

What You Will Be Doing

Operational Leadership

• Supervise daily production operations to ensure products are received and uploaded safely, on time, and to quality specifications.
• Maintain compliance with FDA, ISO 14001, and other relevant medical device regulations.
• Communicate daily goals, priorities, and performance expectations to the Intake team.
• Identify and escalate production issues promptly to ensure minimal disruption to schedules.

Team Supervision & Development

• Lead and motivate Team Leads and Intake Operators to achieve individual and team performance goals.
• Conduct employee training to ensure compliance with SOPs, Work Instructions, and Good Manufacturing Practices (GMP).
• Monitor attendance, performance, and adherence to safety and quality procedures.
• Support coaching, feedback, and recognition to foster a positive and high-performing work environment.

Production Execution & Scheduling

• Execute production plans and adjust staffing or resources as needed to meet daily output requirements.
• Ensure proper documentation of production records, deviations, and maintenance activities.
• Partner with planning and supply chain to ensure materials are available and inventory levels are optimized.
• Monitor Plan vs. Actual (P vs. A) performance and help identify root causes for variances.

Quality & Compliance

• Ensure all devices are processed in accordance with current specifications and quality standards.
• Support nonconformance investigations, CAPAs, and quality audits as needed.
• Promote adherence to Good Documentation Practices (GDP) and data integrity requirements.
• Making changes/updates to Procedures, Work Instructions, etc. as needed.

Safety & Continuous Improvement

• Maintain a safe and compliant work environment, ensuring adherence to all Environmental Health and Safety (EHS) standards.
• Conduct regular safety inspections and encourage proactive reporting of unsafe conditions.
• Participate in continuous improvement initiatives, such as Lean events, 5S programs, and standardization projects.

iRhythm Leadership Competencies

This role is expected to model the following leadership competencies and behaviors:

Attracting and Developing Talent

• Foster a Learning Culture: Encourage continuous learning and knowledge sharing.
• Develop Self & Team: Promote growth through constructive feedback and training opportunities.
• Source Top Talent: Support recruiting, onboarding, and development of strong team members.

Driving Results

• Execute with Discipline: Maintain structured, efficient production processes.
• Ensure Accountability: Set clear expectations and hold team members accountable for performance and safety.
• Prioritize for Impact: Focus resources on tasks that deliver the greatest value to patients and operations.

Collaborating

• Build Agile Teams: Promote collaboration, flexibility, and open communication within and across shifts.
• Foster Engagement: Create an inclusive, positive work environment where employees feel valued.
• Promote Transparency: Share information regularly and clearly to align the team around common goals.

Acting with Urgency

• Commit to Action: Take prompt, decisive action to address challenges or production needs.
• Be Proactive: Anticipate issues before they escalate and address them early.
• Take Calculated Risks: Use sound judgment when making operational or resource-related decisions.

Thinking Strategically

• Clarify What Matters Most: Communicate clear priorities to ensure alignment with company goals.
• Bring Innovative Solutions: Encourage creative problem-solving and continuous process improvement.
• Be a Change Advocate: Support implementation of new processes, systems, and technologies to enhance performance.

What We Need To See

Education & Experience

• Associate degree or equivalent experience required; Bachelor’s degree in Engineering, Manufacturing, or related field preferred.
• Minimum 3–5 years of experience in manufacturing/reverse logistics operations, with 1–2 years in a supervisory or lead role, preferably in a medical device or regulated industry.
• Demonstrated experience leading small to medium-sized production teams.

Skills & Competencies

• Working knowledge of medical device manufacturing, quality systems (ISO14001, FDA 21 CFR Part 820), and GMP requirements.
• Familiarity with ERP or MRP systems (e.g., QAD, SAP, Oracle).
• Strong communication, problem-solving, and organizational skills.
• Ability to motivate and lead teams while maintaining accountability for safety, quality, and delivery.
• Commitment to fostering teamwork, employee engagement, and continuous improvement.

Work Environment

This position is on-site and requires regular presence on the manufacturing floor to supervise operations and support team members. May involve shift work or weekend coverage depending on production needs. Occasional overtime may be required to support production schedules.

FSLA Status: Exempt

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.

Make iRhythm your path forward.

Location:

Deerfield, IL

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

$68,000.00 - $85,000.00

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.

For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121

Location:

Deerfield

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

$70,000.00 - $88,000.00

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.

For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121