Technology Senior Manager, Digital Experience & Marketing Systems

Location: Raritan, New Jersey, West Chester, Pennsylvania, Palm Beach Gardens, Florida, Raynham, Massachusetts, Warsaw, Indiana

DePuy Synthes is recruiting for a Technology Senior Manager, Digital & Marketing Systems. 

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

Job Overview 

This role serves as the Senior Technology product owner for global digital experience web and marketing systems, partnering closely with Marketing, Commercial, and Digital experience teams to deliver scalable, compliant, and high‑impact technology solutions. The role is accountable for technical product strategy, roadmap execution, and operationalization across digital marketing platforms that enable web and digital customer engagement, campaign execution, analytics, and growth. This is a highly visible role that bridges business strategy and digital technology delivery within a complex, regulated environment and reports into the DePuy Synthes Technology organization. 

Key Responsibilities 

• Own and evolve the product vision, roadmap, and backlog for global marketing technology platforms, ensuring alignment with commercial strategy and business priorities. 

• Partner with Marketing, Commercial, Digital, and Data stakeholders to translate business needs into scalable, secure, and compliant technology solutions. 

• Lead end‑to‑end product lifecycle management, from ideation and prioritization through delivery, adoption, and ongoing optimization. 

• Govern platform enhancements and integrations, ensuring architectural alignment, data integrity, and interoperability across the commercial technology ecosystem. 

• Drive value realization by defining success metrics, tracking outcomes, and continuously improving user experience and business impact. 

• Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing customer engagement, pricing and revenue optimization, and data‑driven decision‑making while driving scalable and compliant commercial execution across sales, marketing, and customer operations. 

• Manage vendor and partner relationships, including performance management, roadmap alignment, and contract governance. 

• Ensure solutions comply with enterprise security, privacy, regulatory, and quality standards applicable to medical technology and marketing systems. 

• Lead and mentor product owners and delivery teams, fostering a culture of accountability, collaboration, and continuous improvement. 

Qualifications 

Education 

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or a related field (required). 

• Master’s degree (MBA or equivalent) preferred. 

Experience and Skills 

Required: 

• 8-10 years of progressive experience in IT, digital, or commercial technology roles, with significant experience owning or managing enterprise digital experience, web, or other marketing platforms. 

• Demonstrated technical skills including experience with headless CMS platforms, marketing automation platforms, CRM, customer data platforms (CDP), integrations, APIs, and cloud‑based enterprise systems. 

• Strong business skills, including ability to translate marketing, digital, and commercial strategies into technology roadmaps, define value cases, and prioritize investments based on business impact. 

• Proven leadership skills managing cross‑functional teams, influencing senior stakeholders, and driving alignment across IT, Marketing, and Commercial organizations. 

• Experience working in agile or hybrid delivery models, including backlog management, platform management, sprint planning/prioritization, and product governance. 

• Strong analytical and communication skills, with the ability to articulate complex technical concepts to non‑technical audiences. 

Preferred: 

• Experience supporting global or multi‑region marketing organizations in a regulated industry (medical devices, life sciences, or healthcare preferred). 

• Hands‑on experience with commercial data, SEO/AEO/analytics, and customer engagement measurement capabilities. 

• Prior people management experience, including coaching and developing digital product owners or technology professionals. 

• Familiarity with enterprise architecture standards, data privacy regulations, and information security practices. 

Other: 

• Fluency in English is required; additional languages are a plus. 

• Travel: Up to 15%, domestic and occasional international. 

• Certifications (preferred): Agile Product Owner, SAFe, or equivalent product management certifications, web/digital  

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

#DePuySynthesCareers