Software Engineer (Security & Reliability Operations), IS&T Enterprise Systems

We are seeking dedicated, enthusiastic and team player to join our team as a SAP Basis Administrator. In this role, you will be required to manage a team and provide optimal solutions for a complex and integrated landscape. You would be required to think broadly and quickly.

Monitor enterprise vulnerability and security management tools.
Coordinate remediation activities with Infrastructure, Application, and Information Security teams.
Track remediation progress and support compliance timelines and audit requirements.
Assist with patch coordination, operational reviews, and security reporting activities.
Prepare dashboards, operational metrics, and management status reports.
Maintain documentation and support compliance evidence collection.
Support daily operations of the enterprise workload automation environment.
Assist with job scheduling, monitoring, agent support, and application onboarding activities.
Troubleshoot scheduling and batch processing issues and support incident resolution efforts.
Coordinate operational activities with Application Development and Production Support teams.
Maintain operational runbooks and support documentation.
Support platform upgrades, patching, and change implementation activities alongside the central platform team.
Monitor application health, operational alerts, and batch processing performance.
Support issue triage, escalation, and operational follow-up activities.
Assist with operational health reviews and reporting activities.
Identify recurring operational issues and support process improvement activities.
Work with support teams to improve monitoring visibility and application stability.
Develop lightweight Python scripts and utilities to automate repetitive operational tasks.
Support reporting automation and REST API integrations where applicable.
Assist with documentation updates and operational process improvements.
Participate in production support coordination activities.

2 years of experience in production support, operations engineering, workload automation, or enterprise platform support.
2 years of experience in supporting workload automation or enterprise job scheduling platforms.
2 years of experience of working knowledge in Linux/Unix environments.
2 years of experience with Python scripting and REST APIs.
Understanding of vulnerability remediation and operational support processes.
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent practical experience).

Strong troubleshooting, coordination, and documentation skills.
Strong operational ownership and attention to detail.
Effective cross-functional coordination and communication skills.
Structured troubleshooting and analytical thinking.
Ability to manage multiple operational priorities in a production environment.
Process improvement and automation mindset.

The people here at Apple don’t just build products — we craft the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Enterprise Systems is part of IS&T and owns the technology behind Apple's SAP environment and its modernization through the SAP Landscape Modernization (SLM) initiative. The team manages the continuous operation, maintenance, and evolution of the world's largest single-instance SAP deployment — a platform that sustains Apple's global supply chain and the integrity of its core financial systems.

We are searching for a technical, creative and hands-on SAP Basis administrator to join SAP Technology team. Do you wish to be challenged to think creatively? Are you ready to join a team that makes a difference?

The Apple IS&T's Supply Chain Integration team for Infrastructure is responsible for architecting, designing, deploying and managing various Infrastructure life cycle processes. We work with numerous Application development teams as well as production support teams operating on on-premise and cloud technologies like AWS and GCP. As an SRE/DevOps engineer, you will partner closely with multiple cross functional teams for deployment of various solutions and supporting them.

We are seeking a dedicated and enthusiastic team player to join our team as an SAP Basis Administrator. In this role, you will be required to manage a team and provide optimal solutions for a complex and integrated landscape. You would be required to think broadly and quickly.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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Apple accepts applications to this posting on an ongoing basis.