Executive Briefing Center Program Coordinator

Customize, execute, and reset briefing rooms, demo areas, and Apple devices daily to ensure flawless technical execution for executive briefings
Manage the on-site fleet of devices, including cleaning, storage, charging, and software updates
Prepare, test, verify, and reset AV and all briefing technology systems for each day's briefings; troubleshoot technical issues as needed, maintaining required operational standards
Collaborate with stakeholders on device refresh, configuration, and setup to maintain premium presentation standards
Partner with the on-site AV team and IT for troubleshooting and issue mitigation
Coordinate cross-functional teams, and facilities logistics tailored to the curated briefing experiences in support of the daily briefing center operations
Demonstrate technology and present core content as trained and assigned
Support the planning and scheduling of low-touch briefings, coordinating resources to ensure seamless execution and serving as a key point of contact for stakeholders, providing guidance and information on how to effectively engage with and leverage the EBC
Assist in the coordination and execution of larger company-hosted events within the EBC, aligning with cross-functional teams and supporting on-site logistics
Assist in resource allocation and briefing scheduling to ensure optimal use of EBC spaces, equipment, and personnel across all engagements

3+ years of experience in fast-paced, white-glove environment
Proficiency in troubleshooting a wide range of IT issues, including hardware, software, and network connectivity problems
Strong attention to detail and commitment to quality standards
Professional communication skills and executive presence
Experience with process documentation and technical procedures

Previous or current work in Apple Retail or similar customer-facing technical role
iOS and Mac deployment and management experience (e.g., Jamf, Apple Configurator, and other platforms) and device management, AVP support, or technical operations
Bachelor’s degree or equivalent experience

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

The Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.

Apple is seeking a Site Support & Coordinator for the Apple Park Executive Briefing Center (EBC). The EBC hosts Apple’s most strategic customers and partners to strengthen relationships and advance business development goals. In this role, you will ensure all devices, equipment, and technical systems are flawlessly prepared for each executive engagement. The seamless technical experience is essential for showcasing the best of Apple to executive audiences, making this role vital to creating premium, memorable experiences.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $92,700 and $140,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.