Position Summary...
What you'll do...
The Senior Manager, Technology Operations - Marketplace Business Development & Seller Growth will lead strategic initiatives focused on seller acquisition, adoption, growth, and long-term marketplace success. This role is responsible for identifying and developing strategic partnerships, driving seller onboarding and engagement, enhancing the seller experience, and creating programs that improve seller economics and marketplace competitiveness.
The ideal candidate will have deep ecommerce and marketplace experience, a strong background in business development and partner management, and a proven track record of leading large, complex programs that drive measurable business outcomes. This role will also play a key role in international marketplace expansion by developing scalable seller growth strategies across global markets.
Key Responsibilities
Business Development & Strategic Partnerships - Develop and execute marketplace growth strategies through strategic partnerships with brands, aggregators, agencies, technology providers, and ecosystem partners.
- Identify new partnership opportunities that accelerate seller acquisition, seller success, and marketplace growth.
- Negotiate and manage high-impact partnerships that deliver incremental GMV, assortment expansion, and seller engagement.
- Build executive-level relationships with key marketplace stakeholders and industry leaders.
Seller Acquisition - Develop and execute scalable seller acquisition programs to attract high-quality sellers and brands.
- Identify priority categories, markets, and seller segments to support marketplace growth objectives.
- Lead outreach, recruitment, and onboarding initiatives to expand marketplace assortment and selection.
- Establish acquisition goals, performance metrics, and growth plans.
Seller Adoption & Growth - Drive seller activation and adoption of marketplace capabilities and services.
- Design programs that accelerate seller ramp-up, improve seller productivity, and increase retention.
- Partner with product, operations, and marketing teams to improve seller engagement across the seller lifecycle.
- Monitor seller performance and develop strategies to unlock growth opportunities.
Seller Experience Enhancements - Champion initiatives that simplify seller onboarding, listing management, fulfillment, compliance, and operational workflows.
- Gather seller feedback and partner with Product and Technology teams to prioritize experience improvements.
- Develop seller-centric solutions that reduce friction and improve overall satisfaction.
- Establish mechanisms to measure and improve seller NPS, engagement, and retention.
Advertising Strategy & Adoption - Drive seller adoption of marketplace advertising solutions to improve seller growth and marketplace monetization.
- Partner with advertising and product teams to develop seller-focused advertising programs and educational initiatives.
- Identify barriers to adoption and implement strategies that increase advertiser participation and ROI.
- Develop business cases and recommendations that align advertising products with seller growth objectives.
Seller Economics & Cost Optimization - Develop strategies that improve seller profitability and competitiveness on the marketplace.
- Identify opportunities to lower seller operating costs through fulfillment, logistics, advertising, technology, and partnership initiatives.
- Evaluate variable cost structures and recommend programs that improve seller economics while maintaining marketplace profitability.
- Analyze market trends and competitor offerings to ensure a compelling seller value proposition.
Program Leadership & International Expansion - Lead large-scale, cross-functional programs involving Product, Operations, Finance, Legal, Marketing, and Technology teams.
- Manage end-to-end program execution, governance, stakeholder communication, and executive reporting.
- Support international marketplace expansion initiatives through seller recruitment, localization strategies, and ecosystem partnerships.
- Drive consistency and scalability of seller growth programs across multiple regions and markets.
Required Qualifications - Bachelor’s degree in Business, Marketing, Economics, Technology, or related field.
- 10+ years of experience in ecommerce, marketplace business development, seller acquisition, category management, partnerships, or related fields.
- Proven success driving seller acquisition and marketplace growth at scale.
- Experience leading complex, cross-functional programs with executive visibility.
- Strong business development and partnership management experience.
- Experience developing seller-focused growth, adoption, or monetization programs.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Strong executive communication and stakeholder management capabilities.
Preferred Qualifications - MBA or advanced degree.
- Experience with marketplace platforms such as Walmart Marketplace, Amazon, eBay, Alibaba, Mercado Libre, Flipkart, or similar.
- Experience driving seller adoption of advertising and value-added marketplace services.
- Experience optimizing seller economics, fee structures, or marketplace incentives.
- International marketplace expansion experience, including launching or scaling marketplace operations across multiple countries.
- Experience leading geographically distributed or global teams.
Success Metrics - New seller acquisition and activation
- Seller retention and growth
- Marketplace assortment and GMV expansion
- Strategic partnership impact
- Seller experience and satisfaction improvements
- Advertising adoption and monetization growth
- Seller profitability and cost reduction outcomes
- International expansion milestones and performance
Respect the Individual: Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members
Respect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments
Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving
Act with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values
Act with Integrity: Acts as an altruistic servant leader and is consistently humble selfaware honest and transparent
Serve our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers
Serve our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategy
Strive for Excellence Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacks
Strive for Excellence Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see
One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00
San Bruno, California US-08848: The annual salary range for this position is $117,000.00 - $234,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
1601 SE 10th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.