Senior Manager, ERP Quality - Global Product Lead

Johnson & Johnson is recruiting for a Senior Manager, ERP Quality - Global Product Lead, located in New Brunswick, JN or Raynham, MA!

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose:

The Senior Manager will be a part of the MedTech Supply Chain Digital organization, a transformation office aiming at modernizing our end-to-end Supply Chain digital capabilities by harmonizing our disparate ecosystem of 40+ major global MT ERP systems, standardizing our core business processes and products across Plan, Source, Make, Quality, Deliver streams.

The role is a hands-on position that will lead the process standardization and design of core solution for Quality function, on SAP S/4 program.

The successful candidate will have in-depth knowledge of the Quality processes, as well demonstrated experience leading a diverse team of experts to meet timeline, scope, and quality objectives. The lead will collaborate with business process owners, technology teams, subject matter experts and other functions to gain a deep understanding of as-is business needs/capabilities, benchmarking, continuous improvement, consistent process documentation, and product deployment through the various programs.

The role will be an authority within their functional space and strive to deliver core business capabilities and products to meet critical business process needs within the Quality area. The role will establish, document, validate, and deploy these capabilities using the TranSCend program methodology and tools, while partnering with coordinated functions, data team, business adoption team, and technology team to ensure the capabilities are realized through program results.

Key Responsibilities:

• Responsible for the planning and executing of all process design, build, test, and adoption activities for Quality.

• Use process design methodology, including relevant templates, tools, methodology, controls, and cadence to drive comprehensive solutions within the scope of the project

• Review and approve process decisions, design, and relevant build to ensure compliance with the Global Template

• Drives definition, documentation, and alignment of capabilities across business and technical groups

• Reviews and approves end user business adoption mitigations for process changes

• Deviations from Standard ERP or Template, requires leadership review and approvals

• Partner with Process Integration leader to ensure a well-rounded end-to-end solution

• Partner with IT team to drive capabilities that are systematically crafted, built, validated, and deployed

• Collaborate with master data team to ensure data configuration meet business capability needs

• Partner with project management office to establish coordinated project plans / schedules / results.

• Partner with business adoption team to ensure organizational change, business readiness, site readiness, and training are delivered to meet business needs.

• Exhibit strong communication and organizational change skills.

• Conduct positive relationship development, conflict resolution, and team building instincts, with the ability to build partnerships and collaborate both internally and externally.

• Exhibits outstanding business and digital competence

• Show initiative in innovative ways to challenges in a fast-paced, changing global environment.

Qualifications - External

Education:

Minimum of a bachelor’s degree or equivalent university degree

Experience and Skills:

Required:

• Minimum 7 years of Quality business experience with good understanding of Quality management systems like Laboratory Information management system (LIMS), Non-conformance / Events / CAPA / Audit management systems etc.

• Minimum 5 years of experience in roles in Operations, Supply Chain, or large transformation programs

• Minimum 5 years of experience of implementing SAP projects, focusing on Quality Management (SAP QM)

• Demonstrated hands-on SAP project experience, covering all phases (Scoping, Design, Build, Test, Cutover, Go-live and Support)

• Experience designing, developing, implementing, and leading operational technological processes within a global organization

• Excellent interpersonal and negotiating skills, with a demonstrated ability to influence/collaborate to get to desired result

• Strong customer facing (internal & external), including development and management of business partners

• Ability to effectively lead and govern cross-functional decision-making bodies

• Knowledge in deploying standardized work processes, tools, and templates

• Experience managing to project timelines and landmarks in sophisticated business environments

• Skilled at engaging and establishing relationships with senior business partners

• Experience working in a sophisticated, multi-ERP / system environment

Preferred:

• Familiarity with GxP and SOX requirements and regulations.

• Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, etc.).

• Flexibility and adaptability in a fast-paced, ever-evolving environment, with the ability to manage competing priorities.

• Proactive attitude, with the ability to anticipate compliance risks and take preemptive actions.

• Ability to interpret and apply regulatory guidelines, financial policies, and quality standards to business processes.

• Comfortable using data analytics to identify trends, assess risks, and drive compliance improvements.

• Ability to inspire change through continuous improvement initiatives in governance and compliance processes.

Other:

• English Fluency is required

• This position will require up to 25% travel.