Lead UX Researcher, Google Home

At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products.

You’ll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools.

We are building intuitive and helpful experiences that seamlessly integrate into daily life, powered by technologies. In this role, you will advocate for user empathy, empowering teams to develop innovative solutions that fundamentally enhance the user experience in the home.

The Google Home team focuses on hardware, software and services offerings for the home, ranging from thermostats to smart displays. The Home team researches, designs, and develops new technologies and hardware to make users’ homes more helpful. Our mission is the helpful home: to create a home that cares for the people inside it and the world around it.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $188000 - $275000 (USD) + 20% bonus target + bonus + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Influence stakeholders across functions to gain support for research-based, user-centric solutions.
  
• Drive project priorities in alignment with larger project goals, and coordinate allocation of resources within the project. Identify opportunities to expand responsibilities within and across a product.
  
• Lead ideas to improve products and services through research-driven insights and recommendations.
  
• Drive teams to define and evaluate product, service, and ecosystem impact.
  
• Lead goal and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about users, product, service, or business needs.

Minimum qualifications:

• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
  
• 8 years of experience in an applied research setting, or similar.
  
• Experience with research design utilizing methods (e.g., usability studies, contextual inquiry, surveys, etc.).
• Experience with Interviewing, Planning, and Usability Testing.
• Experience in Data analysis.

Preferred qualifications:

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 10 years of experience conducting UX research on products.
  
• 7 years of experience working with executive leadership (e.g., Director level and above).
• Experience with qualitative research.
• Experience with surveys.