AWS Professional Services is seeking a detail-oriented, organized Program Manager to serve as the AWSome Awards Ambassador. This role supports promoting and managing the program within the organization and is essential to building a culture of gratitude that reaches every builder. In this hands-on role, you'll drive participation, review and shortlist nominees, and coordinate approval mechanisms with ProServe leadership. You'll work cross-functionally with the Recognition Team, HR, Communications, and ProServe leadership to ensure the program celebrates employee contributions meaningfully and maintains a consistent experience across the organization. The ideal candidate is passionate about employee recognition, thrives on operational details, and builds repeatable solutions that drive engagement and participation.
This role is based in Arlington, VA or New York City and requires regular on-site presence.
Key job responsibilities
• Champion the program. Promote AWSome Awards across ProServe, model recognition behaviors, and drive awareness and participation
• Review quarterly All-Star and annual Legend Award nominations, evaluating against criteria including completeness, breadth, depth, and scope of impact
• Prepare ranked shortlists with concise summaries and supporting rationale for leadership to make final selections
• Organize award presentations and coordinate timely, meaningful award ceremonies that celebrate team successes and maximize visibility
• Manage program communications and coordination, localize and amplify messages about AWSome Awards, provide program updates to ProServe leadership, and manage launch announcements, nomination reminders, and post-event recaps
• Track program metrics (nomination volume, participation rates, turnaround times) and surface insights to leadership for continuous improvement and adoption
• Identify process gaps and implement improvements that reduce manual effort, improve the nominee/winner experience, and scale across regions
• Drive feedback and continuous improvement. Share insights with the AWSome Awards Recognition team, participate in quarterly satisfaction surveys, and contribute to the ongoing evolution of the program
• Take on additional projects as assigned, bringing the same rigor and follow-through to each
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why
AWS?
Amazon Web Services (
AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
- 2+ years of program or project management experience
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience communicating clearly and concisely with leadership, stakeholders, and
cross-functional teams
- Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)
- Experience in analyzing data to drive decisions
- Bachelor's degree or equivalent
- Experience delivering projects within scope, time, budget and quality
- Experience identifying and improving business processes
- Experience working with changing priorities and schedules
- Experience working with
cross-functional teams
- Experience managing end-to-end event logistics
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 66,300.00 - 107,100.00
USD annually
USA, VA, Arlington - 55,600.00 - 97,400.00
USD annually