Health and Home UX AI Transformation Lead

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s Conversation Designers leverage their knowledge of human language and communication to create seamless and natural interactions for digital systems across surfaces.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a Conversation Designer, you’ll create conversational, voice-forward experiences across multiple surfaces, such as smart speakers, smart displays, auto, and more. You’ll work on multiple projects simultaneously, deal with cross-functional stakeholders, and provide feedback and direction to design work. Design work will include understanding product requirements and user context, and you’ll create flows, prompts, and multi-modal interaction patterns.

As the UX AI Transformation Lead for Health and Home, you will serve as a premier design leader and strategist, reporting directly to the Head of UX. Bridging human-centered design and machine intelligence, you will connect industry-wide AI innovations with grassroots team workflows to help the organization evolve into an AI-native design team. As a trusted leadership advisor, you will guide partners through technical shifts, using your UX mastery and AI literacy to redefine how teams collaborate and deliver value.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

The US base salary range for this full-time position is $237,000-$329,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Act as the primary bridge to industry advancements and Google-wide AI networks, bringing tools, methods, and early alpha/beta features back to the team.
• Lead the exploration of next-generation user experiences, moving beyond traditional screens toward proactive, agentic, and highly personalized interaction models.
• Build and optimize AI-driven processes across all UX functions (Design, Research, Content, and Program Management) to eliminate manual toil.
• Integrate AI into the Product Development Lifecycle (PDLC) to compress the time between concept and launch without sacrificing user value or craft.
• Serve as a core strategic advisor to leadership on the long-term implications of AI regarding user trust, product differentiation, and brand strategy.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in product design or UX.
  
• Experience in leveraging Large Language Models (LLMs), Generative design tools, and APIs for workflow automation.
• Experience working with AI, intelligent assistants, generative language, or image models.
• Experience designing for AI-powered systems and agentic technologies.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

• Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  
• 7 years of experience working in a complex, cross-functional organization.
  
• 5 years of experience working with executive leaders.
  
• Experience navigating the technical and operational nuances of the global payments landscape, including complex integration cycles with issuers and card networks.
• Deep understanding of how to scale AI solutions across disparate markets while maintaining regional compliance and country-specific UX standards.
• Ability to translate complex technical AI concepts into actionable concepts and strategies for non-technical stakeholders.