Senior Solutions Architect - SLED Chicago / Indianapolis

What Is The Role

As a SLED Sr. Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What You Will Be Doing

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Building a comprehensive understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
• Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field AND 3+ years of proven experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies.
• Professional experience in architecting/operating solutions built on one or more cloud service providers like AWS, Azure, or GCP.
• Experience with cloud solutions, virtual platforms, software development, and operational management practices.
• 6+ years of experience in specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
• Implementation experience with SaaS platforms using web technologies (TCP/IP, HTTP, HTML, JavaScript, RESTful APIs), particularly cloud-based, high-performance solutions.
• A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 40% within region, as well as occasionally internationally.

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