Work Schedule
First Shift (Days)
Environmental Conditions
Office
Job Description
We are seeking a detail-oriented Business Analyst with strong experience in stakeholder engagement, user requirements gathering, and Agile delivery to support Laboratory Information Management System (LMS) initiatives. The ideal candidate will have hands-on experience working with laboratory environments (preferably HLA labs) and be proficient in translating business needs into clear, actionable user stories within Azure DevOps. This role will also require a platform-level perspective, supporting cloud-hosted environments, system integrations, and end-to-end data workflows across laboratory systems, instruments, and third-party applications.
DESCRIPTION
Core BA Responsibilities:
- Lead requirements gathering sessions with cross-functional stakeholders
- Elicit, analyze, and document business and functional requirements with a strong focus on LMS workflows
- Translate requirements into well-defined user stories, acceptance criteria, and backlog items in Azure DevOps
- Act as a liaison between business stakeholders and technical teams to ensure alignment and clarity
- Support Agile ceremonies (sprint planning, backlog grooming, stand-ups, retrospectives)
- Ensure requirements reflect laboratory workflows, compliance needs, and data integrity standards
- Collaborate with QA to support test case development and UAT validation
- Identify gaps, risks, and process improvement opportunities within LMS implementations
- Maintain documentation including process flows, use cases, and system diagrams
Platform-Level Responsibilities:
- Gather and document end-to-end platform requirements, including LMS systems, third-party integrations, and instrumentation interfaces
- Support requirements for cloud-hosted environments, including user access models (SSO, roles, permissions), environment strategy (Dev / Test / Prod), and release and upgrade workflows
- Define and document integration requirements: APIs (REST, HL7, FHIR where applicable) and data exchange formats and workflows
- Map end-to-end data flows across systems, ensuring traceability from instrument to system to external interfaces
- Identify and document system dependencies and constraints across platforms
- Partner with architecture and engineering teams to align on system design, scalability, and performance considerations
- Support validation and compliance requirements in cloud and integrated environments (e.g., audit trails, data integrity, Part 11 considerations)
- Contribute to release planning and readiness assessments, ensuring dependencies are captured and managed
Key Skills:
- Stakeholder communication and facilitation
- Requirements documentation and analysis
- Agile / Scrum methodologies
- Azure DevOps proficiency
- Process mapping
- Systems thinking across multi-platform environments
- Understanding of integration patterns and data flows
- Critical thinking and problem-solving
- Attention to detail in regulated environments
REQUIREMENTS
Required Qualifications:
- Bachelor's degree in Business, Life Sciences, Information Systems, or related field
- 7+ years of Business Analyst experience
- Strong experience in requirements elicitation and stakeholder management
- Proven ability to write clear, concise user stories and acceptance criteria
- Hands-on experience with Azure DevOps (Boards, backlog management, user stories)
- Experience working with Laboratory Information Management Systems (LIMS/LMS)
- Direct experience in a laboratory setting (clinical, diagnostic, or research)
Preferred Qualifications:
- Experience working in HLA laboratories
- Familiarity with lab workflows such as sample tracking, testing, and reporting
- Knowledge of regulatory environments (CLIA, CAP, FDA, GxP, 21 CFR Part 11)
- Experience supporting cloud-based or SaaS platforms
- Experience with system integrations and APIs
- Exposure to data analysis, reporting, or SQL (nice to have)