Residential HVAC Service Technician

Location: Woburn, MA
Company: Central Heating & Cooling
Pay: $20–$40/hour (based on experience)

About Us

Central Heating & Cooling is committed to providing exceptional heating and cooling solutions while delivering an outstanding customer experience. We're looking for a Residential HVAC Service Technician who is passionate about helping homeowners, takes pride in quality workmanship, and wants to grow with an established company.

Position Summary

As a Residential HVAC Service Technician, you'll diagnose, repair, and maintain residential HVAC systems while educating homeowners on their equipment and recommending solutions that improve comfort, efficiency, and reliability.

What You'll Do

• Diagnose and repair residential air conditioning systems, gas and oil furnaces, boilers, zoning systems, hydronic systems, and other HVAC equipment.
• Perform annual maintenance and preventative service on residential heating and cooling systems.
• Educate homeowners on system operation, preventative maintenance, and energy-saving recommendations.
• Present repair and replacement options while identifying opportunities to recommend additional services, products, and maintenance plans.
• Accurately document service calls, repairs, and recommendations in ServiceTitan.
• Participate in the on-call rotation for after-hours and weekend emergency service.
• Deliver exceptional customer service while maintaining a professional appearance.
• Remain flexible and adaptable to changing schedules and business needs.

What We're Looking For

• Previous residential HVAC service experience required.
• Strong troubleshooting and diagnostic skills.
• Experience servicing air conditioners, gas and oil furnaces, boilers, zoning systems, and hydronic systems.
• Experience presenting repair and replacement options to homeowners.
• ServiceTitan experience preferred.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to prioritize multiple tasks.
• Ability to work safely on ladders and lift up to 50 pounds.
• Valid driver's license with a clean driving record.

Benefits

• Competitive hourly pay: $20–$40/hour
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Company Vehicle
• Company Uniforms
• Ongoing Training & Professional Development
• Career Advancement Opportunities
• Employee Referral Program
• Year-Round, Full-Time Work
• Supportive Team Environment

If you're looking for a company that values quality workmanship, customer satisfaction, and career growth, we'd love to hear from you. Apply today and become part of the Central Heating & Cooling team!