IT Senior Director, Digital Factory Leader, MedTech ERP & Digital Transformation

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Multi-Family Technology Product & Platform Management

Job Category:

Professional

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

Johnson and Johnson is currently recruiting for an IT Senior Director, Digital Factory Leader. The Senior Director is responsible for end-to-end delivery execution across build, testing automation, and deployment for MedTech ERP & Digital Transformation programs, supporting approximately $2 B in global transformation initiatives. This role is accountable for industrializing delivery outcomes while operating under the model enabled by the Acceleration Office to ensure peak efficiency and achieve bold timelines, cost targets, and value goals. This role provides enterprise-scale leadership across Manufacturing, Order to Cash, integrations/ecosystems, and ancillary systems (e.g., SAP GTS), and is responsible for the operating cadence, performance management, and continuous improvement of the build factory.

Tasks/Duties/Responsibilities

Digital Factory Model

• Own and run the build factory end-to-end, including leadership of factory leads and delivery partners, vendor/statement-of-work execution, adherence to controls and compliance requirements (e.g., SOX/GxP where applicable), and clear reporting to executive governance.

• Industrialized ERP delivery across the transformation portfolio by establishing a repeatable, data driven build/test/deploy operating system (factory model), including a standard flow of work, quality gates, release governance, and efficiency management across waves and programs.

• Ensure scalable and consistent delivery through cross-factory capacity planning, performance dashboards, risk/issue customer concerns, and continuous improvement—balancing speed, cost, quality, and value realization across Manufacturing, Order to Cash, integrations/ecosystems, and ancillary systems.

AI First Operating Model

• Apply the AI Agents workflow model to accelerate delivery and improve predictability—partnering with the Acceleration Office to embed agent-enabled flow of work across requirements-to-build, test design/execution, defect management, deployment readiness, and operational handover.

• Lead testing automation and deployment at scale, including test strategy, automated regression, CI/CD enablement, release orchestration, cutover planning, and environment management to ensure high-quality, compliant, and timely go-lives.

Operational Excellence:

• Partner with Program Leadership, the Acceleration Office, Architecture, Security, Quality, and Business Process Owners to ensure coordinated execution across the ERP stack, readiness for deployment, and smooth transition to run/operations. 

Talent & people management focus areas

• Lead a distributed team of internal and external professionals, actively encouraging the growth and development of critical talent across MedTech and J&J. Demonstrate a strong dedication to building crucial capabilities, cultivating leaders, and empowering the workforce to drive interpersonal success and innovation.

• Sourcing & staffing: Create prioritized pipelines for critical roles, including internal mobility and external hiring strategies.

• Performance & reward: Align performance goals, promotion criteria, and incentives to Factory & AI/automation outcomes and value capture.

• Diversity & retention: Ensure diverse hiring for AI roles and active retention plans (career progression, mentorship, meaningful work) to preserve institutional knowledge.

• Succession & bench strength: Maintain a bench of ready successors and rotational assignments to reduce single-person risk.

Required Knowledge, Skills and Abilities:

• 25+ years of experience leading technology delivery, build/test/deploy, or large-scale ERP transformation programs in a global enterprise environment.

• 15+ years of people leadership experience, including leading leaders and managing multi-disciplinary delivery organizations (internal and external).

• Proven experience establishing factory/industrialized delivery models, performance metrics, and governance to achieve aggressive timelines and cost targets.

• Experience leading test strategy, test automation, release management, and deployment/cutover execution for sophisticated, integrated ERP landscapes.

• Strong ERP experience (SAP required; SAP ECC6 and SAP S/4 preferred) and familiarity with ancillary systems such as SAP GTS, plus integration/ecosystem patterns across the ERP stack.

• Strong analytical and operational excellence outlook with ability to use data to drive delivery decisions, lead risks/issues, and continuously improve efficiency and quality.

• Excellent written and verbal communication skills; ability to influence and align senior partners across Business, Technology, Quality, and Finance.

• Experience operating within modern delivery models (Agile/Hybrid) and partnering with acceleration/enablement organizations to drive adoption of new ways of working (including AI-enabled workflows).

• Strong partner management, negotiation skills, and a service minded approach.

• Strong analytical, planning, problem solving, and project management skills coupled with the ability to understand the process and quality related to a system.

• Proven track record in handling internal and external technical personnel in a fast-paced, sophisticated, global project environment is required.

• Experience of working with cross-regional, Global teams; Comfortable in interacting with people across hierarchical levels in the organization and at client locations for smooth project execution within the schedule.

• Strong track record in talent strategy: hiring, reskilling/upskilling, career-path design, performance management, and retention.

• 5+ years people management skills

• 25% international and domestic travel

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource

The Company maintains highly competitive, performance-based compensation programs.  Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan.  The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year.  Bonuses are awarded at the Company’s discretion on an individual basis.

Required Skills:

 

 

Preferred Skills:

Business Architecture, Business Process Design, Business Savvy, Computer Programming, Emerging Technologies, Human-Computer Interaction (HCI), Leadership, Organizational Change Management, Platform as a Service (PaaS), Product Knowledge, Program Management, Software Development Management, Strategic Change, Tactical Planning, Technical Credibility

 

 

The anticipated base pay range for this position is :

$178,000.00 - $307,050.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).



This position is eligible to participate in the Company’s long-term incentive program.



Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year