The Data Center Campus Facility Manager (DCCFM) is a critical leadership role accountable for delivering 24/7/365 highly available facility operations across an entire Meta data center campus. This role is at the heart of Meta's mission to build technologies that bring the world closer together—ensuring the physical infrastructure that powers our global products and services operates safely, reliably, and efficiently.
As a DCCFM, you will lead cross-functional teams to safely and effectively operate, maintain, and modernize Meta's data center physical infrastructure. You will drive technical and operational rigor by digging into the details with your teams—mentoring technical leaders, overseeing EHS compliance, and partnering with leadership to align priorities. You will be responsible for delivering services outlined in the FacOps services catalog while fostering a team that values ownership, continuous improvement, and proactive problem-solving.
This role directly enables Meta's broader mission by ensuring the reliable operation of the critical facilities infrastructure that supports billions of users worldwide. You will leverage metrics to monitor performance, learn from incidents and assessments, and take appropriate actions to continuously improve our effectiveness and efficiency in operations.
Responsibilities
- Establish and lead the campus Facility Operations team to deliver 24/7/365 highly available operations for all critical and non-critical infrastructure across the data center campus
- Drive technical and operational rigor and discipline by digging into the details with cross-functional teams to ensure safe and reliable operations
- Be accountable for site safety in partnership with the EHS team including ensuring adequate resources for hazardous energy control, electrical safety, and compliance programs
- Partner with Meta Construction and Design teams during build phases to ensure operational and safety requirements are met, including participation in new and retrofitted data center commissioning
- Lead the development and assessment of operational standards, sequences of operation (SOO), and methods of procedures (MOP)
- Ensure the campus team comprehends and adheres to all FacOps and IDC standards, delivers services outlined in the FacOps services catalog, and executes prioritized operations, maintenance, and modernization tasks
- Manage critical vendor management and collaborate with utility providers, local authorities, and Global Support Teams
- Accountable for self-assessment programs at site, including conducting monthly assessments, reviewing findings, developing corrective actions, and presenting results in Monthly Ops Reviews to Area Director
- Mentor and develop technical leaders, fostering evidence of alignment with the company values of ownership, continuous improvement, and proactive problem-solving
- Collaborate with counterparts at other sites and leadership to promote efficiencies, share lessons learned, and align on global best practices
- Lead infrastructure system engineering changes by defining project scope, schedule, and priority, and executing improvement projects
- Ensure the Site Operational Budget is aligned with Area and Fleet financial goals and deliver site spend within corporate guidelines
- Find solutions to reduce operational costs and maximize infrastructure utilization
- Travel up to 20% as required
Minimum Qualifications
- Bachelor's degree in Engineering, Mechanical/Electrical Technology, or related technical field, or equivalent experience
- 10+ years of experience in critical facility operations, data center operations, or related mission-critical infrastructure environments
- 5+ years of experience managing and developing technical teams, including people and performance management responsibilities
- Demonstrated comprehensive understanding of critical infrastructure systems including electrical distribution (UPS, generators, switchgear), mechanical/HVAC systems, fire/life safety, and building automation/controls
- Experience operating in a time-sensitive, urgent 24/7 environment with high availability requirements
- Working knowledge of procedure-based operations and safety programs (LOTO, electrical safety, hazardous energy control)
- Experience managing cross-functional relationships and partnering with construction, engineering, and operations teams
- Demonstrated experience with communication skills to present to Executive leadership. Crafting clear and concise emails, reports and documents 7+ years of experience specifically in data center or other Tier III/IV critical environments
- Master's degree in Engineering, Engineering Management, or Master Business Administration
- Experience with new facility commissioning and operational readiness programs
- Trade certification or journeyman license in a relevant discipline (Electrical, HVAC, Controls)
- Familiarity with lean operational processes, Six Sigma, or other continuous improvement methodologies
- Experience with enterprise asset management (EAM) systems and computerized maintenance management systems (CMMS)
- Understanding of utility operations, power systems studies, and utility coordination
- Experience developing and managing operational budgets at the site or campus level
- Background in industries with similar operational rigor such as nuclear, pharmaceutical, semiconductor, or large-scale manufacturing
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies