At Amazon, we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.
The goal of this team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services. To that end, Amazon is seeking an Technical Infrastructure Program Manager to help deliver maintenance, repair and vendor management operations to support grocery expansion across the North American market.
This role requires up to 50% regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.
Key job responsibilities
Provide field support for refrigeration sites across assigned geography including support for operations, field maintenance, and food safety partners
Manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels.
Oversee the maintenance acceptance of part of commissioning large-scale, complex projects.
Provide leadership and mentoring to facilities maintenance leadership and operations teams.
Be involved in design review process across the North American market while providing guidance and professional recommendations on equipment standardization procurement to leverage scale, cost savings opportunities, and to standardize maintenance activities as we continue to expand the business.
Travel domestically up to 50%.
Please request information on additional office/site locations that may be available.
Understanding of refrigeration systems, troubleshooting, design, and repair
Familiarity with low-GWP refrigerants, pending regulatory requirements, and design changes
Ability to communicate technical information to non-technical audiences
A day in the life
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
- 3+ years of technical infrastructure management experience
- Bachelor's degree in engineering or a related technical field
- Experience in managing multiple programs / projects, using effective time management skills and personal impact to drive complex activities across the organization
- Knowledge of Refrigeration systems and associated equipment, including compressors, condensers, evaporators, valves, controllers, and piping
- Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls
- Familiarity with refrigeration CO2 designs and system improvements / modifications. Familiarity with refrigeration controls systems including Danfoss and/or Copeland.
- Ability to build simplified heating and cooling load calculation models (e.g., using Excel or equivalent tools) to estimate potential energy savings and guide equipment selection or retrofit strategies
- High capability to adapt to tight deadlines, heavy workloads, frequent changes in priorities, and changes in the business environment.
- Understanding of thermodynamics, heat transfer, and fluid dynamic processes and their relation to Refrigeration related applications.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 139,800.00 - 189,200.00
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USA, TN, Nashville - 120,700.00 - 163,300.00
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USA, TX, Austin - 127,100.00 - 171,900.00
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USA, WA, Bellevue - 127,100.00 - 171,900.00
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