Head of Global Revenue Operations, In-Store

at DoorDash

Location

New York, NY; Chicago, IL; San Francisco, CA; Washington D.C.; Tempe, AZ; Los Angeles, CA; Seattle, WA; Sunnyvale, CA

Compensation

$182k–$267k USD

Type

full time

Posted

5 months ago

Remote

Yes

Market range · company + function + seniority

$160k—$210k—$235k

p25 · target · p75 · n=15

Posted $267k · well above market

Posting health

Aging · 65

·Open 159 days

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Job description

About the Team

The In-Store Revenue Operations team at DoorDash is responsible for amplifying SevenRooms’ mission, and increasing revenue growth through effective and efficient sales processes, systems, and analytics. Our team handles strategy, planning, metrics reporting & analytics, GTM enablement operations, program management, and systems while fostering strong relationships with Revenue leadership. We work cross-functionally with Sales, Customer Success, Marketing, Product, Engineering, Finance, and Strategy & Operations teams to drive alignment across all revenue operations.

About the Role

We are looking for a Head of Global Revenue Operations to lead, optimize, and scale our GTM processes and systems to support our revenue growth. You'll collaborate directly with multiple teams to define strategy, implement performance metrics, and influence alignment of all revenue operations, including planning, reporting, forecasting, quota allocation and management, process optimization, territory planning, and managing the overall design for the sales incentive plan. Following SevenRooms’ recent acquisition by DoorDash, we maintain a unified hiring process and are excited to build our integrated revenue operations function.

You’re excited about this opportunity because you will…

Build and lead a high-performing, results-oriented Revenue Operations & Strategy organization. Set and own the vision for the Revenue Operations organization while ensuring seamless integration between operational excellence and enablement initiatives.
Lead bottoms-up business planning, target-setting, and own a "rhythm of the business" framework. Provide analytics and reporting for the Revenue organization, including forecasting, pipeline analysis, and funnel metrics across all lead sources.
Own all systems and tools related to sales & Customer Success with SFDC as the central hub. Evaluate, improve, and implement all tools and software, including enablement platforms and content management systems.
Ensure alignment between enablement strategies and revenue goals, driving consistency in messaging and performance across all GTM teams.
Partner with Finance and People teams to design and manage sales commission strategy. Lead ongoing assessments to optimize commission structures based on performance and market trends while fostering motivation and retention.

We’re excited about you because…

You have 15+ years of experience in Sales Operations, Marketing Operations, Strategy, and/or Sales Leadership roles in B2B SaaS environments
You have a proven track record of leading change management, building aligned tooling, and developing methods to plan, forecast, measure and systemize Sales KPIs for internal teams and customers
You have deep understanding of standard business practices related to Marketing & Sales Operations processes and systems, as well as sales enablement best practices, training methodologies, and content management
You have demonstrated experience in designing sales commission plans at scale, including analysis, modeling, and optimization to drive revenue growth and align incentives with strategic objectives
You can thrive in an ambiguous environment with high autonomy, build productive relationships across all organizational levels, and have excellent communication skills with executive-level partners, plus expertise with GTM tools including Salesforce and enablement platforms

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$181,800—$267,300 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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